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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.6
2,812 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,812 reviews

November 08, 2021

Chris was awesome. He greeted me, he provided a time frame and when it was close to that time frame he found me in the waiting area and provided an update. More

by SHACOLA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 11, 2021 -

Hyundai of North Miami responded

Thank you SHACOLA27 for this 5-star feedback and for letting us know that Chris was awesome! Your recommendation and your business are much appreciated!

November 06, 2021

The closest Subaru dealer to me, is on the border of Dade and Broward, and I'm as far south as Dade goes. Well worth the trip though, as I trust them with my newly acquired vehicle. More

by bert4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio
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Nov 07, 2021 -

Hyundai of North Miami responded

Thank you bert4 for letting us know that your drive from south Dade to our dealership for your vehicle's servicing was well worth the trip. We value our customers' opinions and appreciate your recommendation as well as your business!

November 06, 2021

My service techs service went above and beyond. Kind courteous understanding helpful and knowledgeable in my time of need. More

by PRINCESSSNIPES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Junior & Michael S.
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Nov 07, 2021 -

Hyundai of North Miami responded

Hello PRINCESSSNIPES and thank you for a 5-star review of your recent visit to our Service Department when your technician went above and beyond, was kind, courteous, understanding and knowledgeable. Your recommendation and your business are very important to us!

November 05, 2021

Orlando es una excelente persona y conoce todas las partes del carro explicando con detalles todo el servicio More

by AIR732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castrillon
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Nov 07, 2021 -

Hyundai of North Miami responded

Gracias AIR732 por esta gran revisión de los excelentes servicios que recibió de Orlando durante su reciente visita a nuestro Departamento de Servicio. ¡Agradecemos su negocio y esperamos su próxima visita!

November 05, 2021

Service was quick both my oil change and patch on my tire. M 1st oil change on my 2021 Outback was free!!! More

by CHETGAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilisyah Hill
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Nov 07, 2021 -

Hyundai of North Miami responded

Thanks CHETGAY for a 5-star review of the quick services received during your recent visit to our Service Department. We appreciate your recommendation and your business!

Nov 08, 2021 -

CHETGAY responded

My pleasure Keep up the Great Work. See you my next oil change!!

Nov 08, 2021 -

Hyundai of North Miami responded

We look forward to seeing you next time. Thanks again!

November 05, 2021

The sales person, Santiago was very helpful. He called me back very quickly to solve any problems. More

by MICHAEL_FINN2000
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Santiago
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Nov 07, 2021 -

Hyundai of North Miami responded

Thank you MICHAEL_FINN2000 for this 5-star review of the very helpful services provided by Santiago during your recent visit to our Service Department. Your recommendation is much appreciated!

November 05, 2021

This service department is very busy and consequently the service time was lengthy but service was very satisfactory. More

by MIRIAMDERSON3531
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cristóbal Vidal
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Nov 07, 2021 -

Hyundai of North Miami responded

Thank you MIRIAMDERSON3531 for this feedback about your recent visit to our service department and for letting us know that although it was busy, the service time was lengthy but very satisfactory. We continually try to improve the services we offer our customers and hope to minimize the wait time in the future. Your feedback, your recommendation and your business are much appreciated!

November 04, 2021

Very poor and unsatisfactory service. I had to wait too long and problem was not resolved resolved. Very disappointing. More

by Karlasr733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No one introduced themselves.
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Nov 04, 2021 -

Hyundai of North Miami responded

Hello Karlasr733. Our goal is to provide the best possible experience to every customer and we apologize that you had a very disappointing experience during your recent visit to our Service Department as a result of a lengthy wait and no resolution for your vehicle's problem. I will be looking into this matter internally but would like to work directly with you to learn more about your experience and am hopeful that we can get this issue resolved promptly. Please contact me at your convenience. I look forward to talking with you. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Nov 04, 2021 -

Karlasr733 responded

Good evening Tariq, thank you for reaching out to me. I explained to the service rep that I spoke to schedule my appointment regarding my issue separate and apart from regular maintenance. The apple car play feature in the 2022 Santafe is malfunctioning and I explained that, I sitting in the waiting room with no one coming to check on me or even to give me an update until I went to inquire. That was disappointing and a waste of my time.08:45 am-1:30 pm

November 04, 2021

Very good service. Provided Lyft rides to and from home making things a lot easier More

by SamuelG625
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
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Nov 07, 2021 -

Hyundai of North Miami responded

Thanks SamuelG625 for this 5-star review of the very good service received during your recent appointment with our Service Department, including Lyft rides to and from your home. We appreciate your review and your recommendation!

November 04, 2021

Service provided by Orlando Castellano ese excellent, he always makes sure his customers are treated with respect and honesty. More

by Patyrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
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Nov 07, 2021 -

Hyundai of North Miami responded

Thanks Patrick for a 5-star review of the excellent, respectful and honest services provided by Orlando Castellon during your recent appointment with our Service Department! Your recommendation and your business are very important to us!

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