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Hyundai of North Miami

Miami Gardens, FL

4.5
2,734 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,734 reviews

September 01, 2021

Excelente atención. Muy buen servicio. Encantada con mi nuevo auto. Y ademas, el vendedor llamado Camilo es un super vendedor, amable, simpatico y muy gentil. More

by salazargaby29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Estrella
Sep 02, 2021 -

Hyundai of North Miami responded

Gracias por esta revisión del excelente servicio al cliente que recibió durante su reciente visita y compra de un vehículo con la asistencia de Camilo. ¡Esperamos verte de nuevo en el futuro!

August 31, 2021

After my first service on my 2021 Palisade, the service light was never turned off, and the car started making noises on the engine. So, I schedule a second service after trying for 1 week to reach the ser More

by ALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris
Sep 01, 2021 -

Hyundai of North Miami responded

Thank you ALDO for taking the time to share your concerns about your recent experience with our Service Department. We strive to provide 5-star experiences to all our customers and apologize for the lengthy timeframe taken to complete servicing of your vehicle on this occasion. Your feedback is very important to us and will help us to identify processes and/ or procedures that may require additional attention to ensure that we are providing the best services possible to all our customers. Your positive comments about our waiting area are greatly appreciated. I will be looking into this matter and am available to discuss this matter further with you should you be interested in doing so. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 31, 2021

service excellent worker great was out in a timely service excellent worker great was out in a timely manner the experience was great would use Lehman Services again thanks for your excellent service More

by lglaze2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonata , Chantal Gutierrez, Thais Cuesta, Jaqueline Knittel, Carolina Pantalion, Mike Andreu
Sep 02, 2021 -

Hyundai of North Miami responded

Thank you lglaze2009 for providing this review of the excellent and timely service you received during your recent visit to our Service Department. We look forward to continuing to provide your vehicle's servicing needs and appreciate your business!

August 30, 2021

It used to be better. Now every time I take my car for service something is not right. This is the 2nd time I need to put air in my tires because the technicians obviously don’t know the proper PSI for th More

by ROWLANDJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
NA
Sep 02, 2021 -

Hyundai of North Miami responded

Thank you ROWLANDJ for providing this feedback about your recent visit to our Service Department. All customer feedback is welcome, important to us and helps us to improve the services we offer our customers. We are sorry to learn that this issue has occurred twice following your vehicle's servicing. We will be looking into your concerns as expressed in this review and taking internal action to ensure that these issues do not continue. We appreciate your business and look forward to serving your future vehicle needs. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 28, 2021

Ana was an outstanding salesperson, she understood my needs abs offered the right car . She also offered to tint the windows snd looks excellent Thanks Daniel More

by Daniel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Estrella
Sep 02, 2021 -

Hyundai of North Miami responded

Thank you Daniel for this review and for letting us know that Ana was an outstanding salesperson who understood your needs and helped you find the right vehicle. We are happy to have you as our customer and appreciate your business!

August 27, 2021

Excellent people, quality workmanship and professional atmosphere. Relaxing, comfortable waiting area. Always take my santa fe sport here for maintenance as well as recalls. Hyundai makes a quality aut More

by Tcarroll616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Hamilton
Aug 28, 2021 -

Hyundai of North Miami responded

Hello Tcarroll616 and thank you for the feedback about the excellent people, quality workmanship and professional atmosphere you experienced during your recent visit to our service department. We are serious about customer satisfaction and appreciate your business!

August 27, 2021

My first service appointment was a disaster, they did absolutely nothing with my vehicle and failed to advise me that my vehicle was not due for service at the time. I also had a nail in my front tire an More

by MTRIANA2956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maximilian Feria
Aug 28, 2021 -

Hyundai of North Miami responded

Thank you MTRIANA2956 for this 5-star review of your recent experience with our Service Department when Maximilian Feria demonstrated outstanding customer services following your initial disappointment and issues following servicing. Mr. Feria not only ensured that your vehicle's tire issue was promptly remedied, he made sure someone came to your home to pick up and return your car. We appreciate your review, your business and look forward to serving your vehicle's needs in the future!

August 26, 2021

My opinion this dealer have incredible customer services , I recommend . Always the employees help to the customer, fue sure I returned for my next service More

by ENIDIO_MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Javon Hamilton
Aug 28, 2021 -

Hyundai of North Miami responded

Thank you ENIDIO_MARTIN for sharing your opinion that this dealer provides incredible customer services. We appreciate your review and your recommendation!

August 25, 2021

I brought my car because the brakes were shaking and they did not fix the car correctly. The began shaking a day after it was supposed to be fixed. Then to top it off in one day at the dealer someone took my More

by nehru.balgobi1n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure of the persons name
Aug 28, 2021 -

Hyundai of North Miami responded

Thank you Nehru.balgobi1n for taking the time to share this feedback about your recent experience with our Service Department. We strive to provide the best possible customer services to all our customers and apologize that we did not meet your expectations during this visit. The information contained in your review is important to me and I plan to look into what transpired internally that led to this result. It is likely that I will will need additional input from you in order to have a complete picture of exactly how this occurred. I believe that together we can derive a mutually acceptable resolution to this matter. I would like the opportunity to communicate directly with you so we can regain your trust and continue to serve you in the future. Please let me hear from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld,com

August 25, 2021

Overall good experience. Fast service. Danny, the service manager, was very helpful and easy to work with. I felt comfortable that I was getting g good work done on my car. More

by AVR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Aug 25, 2021 -

Hyundai of North Miami responded

Thank you AVR for this great review of the overall good experience and fast service provided by Danny during your recent visit to our Service Department.

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