Back

Hyundai of North Miami

Miami Gardens, FL

4.5
2,734 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

Directions

By Type

Showing 2,734 reviews

August 25, 2021

I had a wonderful great experience with my sales man Mr. Greg Major he really went the extra mile in regards to making sure that I was able to get into my new car. More

by Niaanin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Major
Aug 28, 2021 -

Hyundai of North Miami responded

Thank you Niaanin for this review of the wonderful and great experience you had with our salesman Greg Major who went the extra mile in making sure you received top-notch assistance throughout your recent purchasing process. Your recommendation is much appreciated!

August 25, 2021

Greg Major was fabulous. So was Francis. Orlando Mancena was very helpful as well. They all helped me to work out the perfect solution for me. Thank you. More

by vasantha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina 5 stars , Frances Cadet, Gregory Major
Aug 28, 2021 -

Hyundai of North Miami responded

Thank you vasantah for letting us know that Greg Major and Francis were fabulous and Orlando Mancena was also very helpful in assisting you with your recent purchase. Your recommendation is very much appreciated!

August 24, 2021

My recent experience in trying to purchase a vehicle from Lehman Hyundai has been very negative. The website has a feature to complete an online purchase. You have the opportunity to make an offer and they a More

by JA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frances Cadet, Dalencia Johnson
Aug 24, 2021 -

Hyundai of North Miami responded

Hello JA and thank you for sharing the details of your recent attempt to purchase a vehicle through our online process. We apologize for the difficulties you encountered as mentioned in your review. We are grateful for your years of loyalty to the Hyundai brand and thank you for your lease/ purchase of 6 vehicles over the past 10 years. I would like to communicate with you directly so we can explore your disenchanting experience. I am confident that we can resolve your concerns promptly and look forward to hearing from you soon. Please know that we value your feedback and your business and hope to regain your trust so we can continue to serve your vehicle needs for many more years into the future. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Aug 25, 2021 -

JA responded

.

Sep 01, 2021 -

JA responded

Apparently your response was not sincere since after I contacted you via email, you never responded. I went to another Hyundai dealer and purchased a vehicle.

August 24, 2021

They had my car all day didn't find the problem that was wrong with my car but changed and cleaned things that didn't even need to be changed I've called Orlando and he haven't returned my calls very disapp More

by vald01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Mancini, Jaqueline Knittel
Aug 25, 2021 -

Hyundai of North Miami responded

Hello vald01 for sharing this very disappointing experience with our Service Department. We strive to provide the best possible experiences for all our customers and apologize that we did not meet your expectations during this visit; Please accept our sincere apology. I will be looking into this situation and would like to work with you to obtain additional details and a clear understanding of your concerns. I am confident that we can find a prompt resolution to your concerns. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

Aug 28, 2021 -

vald01 responded

Hello thank you for acknowledging my review as I respond today Orlando called me and I've taken car back to dealer and their checking out what the problem is thank you very much for responding to me and I will have a different response hopefully once I receive my car thanks again

Sep 01, 2021 -

Hyundai of North Miami responded

Hello vald01 and thank you for keeping us updated on our progress in resolving your concerns. We are committed to providing the best service possible to our customers and look forward to hearing that we have successfully resolved your concerns.

Sep 12, 2021 -

vald01 responded

Hello thank you for responding to me I received my car it's running perfectly they found the problem Orlando was very courteous and apologetic for the delay so I can only give lehman hi marks for customer service the repair of my vehicle and my time thank you again

Sep 14, 2021 -

Hyundai of North Miami responded

Thank you for this feedback vald01. We are serious about customer satisfaction and appreciate your follow-up!

August 24, 2021

I requested and was given an early morning appointment. I was told what service would be done and given statements of service done. Thanks. Work done timely More

by NETTIEJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez
Aug 25, 2021 -

Hyundai of North Miami responded

Thank you NETTIEJ for this 5-star review of your recent Service Department visit when the work was completed in a timely manner. We appreciate your business!

August 24, 2021

Frances Cadet is the biggest asset this dealership has to offer! Her expertise, patience, kindness and professionalism provided me the experience of a lifetime wow! More

by Mark Labranche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy the Tent Lady , Frances Cadet, Gregory Major
Aug 25, 2021 -

Hyundai of North Miami responded

Hello Mark Labranche and thanks for this 5-star review of your recent Sales experience with Frances Cadet who demonstrated expertise, patience, kindness and professionalism along with the experience of a lifetime! Congratulations on your purchase!

August 24, 2021

This was my first time leasing a car; Austin and Brian were instrumental in the whole process. Very helpful, considerate, and informative on pricing! Thanks guys! More

by kellygazneli
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin, Brian Parson
Aug 25, 2021 -

Hyundai of North Miami responded

Thank you kellygazneli for this 5-star review of your leasing experience with our Sales Department and for letting us know that Austin and Brian were very helpful, considerate, informative and instrumental in your decision. We appreciate your business and look forward to seeing you again in the future!

August 24, 2021

Amazing help and I got the best deal!! I would highly Recommend the sonata and working with Meshy and Tarqui. Also everyone in service is helpful too! More

by wahine925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances Cadet, Meshy Bitton, Davian Bell
Aug 25, 2021 -

Hyundai of North Miami responded

Thank you wahine925 for a 5-star review of the amazing help and the best deal you received while being assisted. by Meshy and Tarqui during your recent visit to our dealership. We appreciate your business and look forward to seeing you again soon!

August 23, 2021

They dealership did not complete the scheduled maintenance reques, my back window wipers was not change, I left very disappointed after spending $1400 on getting the car maintanced..lots of pointi More

by BOYSHANAFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alejandro Bermudez
Aug 24, 2021 -

Hyundai of North Miami responded

Hello BOYSHANAFL and thank you for taking the time to let us know about your recent experience with our Service Department. We regret that your experience was not a positive one as our goal is to provide the best possible services to all our customers. I hope you will accept our apology that your visit was not a positive one. I would like to communicate directly with you to gather additional information about your experience and explore whether we may be able to work together to remove any questions or doubts you may have about our dealership and whether we may be able to find a way to regain your trust and continue to serve you in the future. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 23, 2021

The staff is very professional, knowledgeable and courteous. Would recommend them to my friends and neighbors who need their Hyundai service in the near future. More

by marier2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Santallana
Aug 25, 2021 -

Hyundai of North Miami responded

Thank you marier2 for a 5-star review of your recent visit to our Service Department and for letting us know that the staff was very professional, knowledgeable and courteous. We appreciate your recommendation and your business!

...
188
...