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Hyundai of North Miami

Miami Gardens, FL

4.5
2,735 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,735 reviews

August 14, 2021

Excellent customer service. Vanessa Berrios, my salesperson, was honest, caring and professional. In fact, everyone there was awesome.I worked out a deal on a new subaru that wasn't yet at the dea More

by Rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Berrios, Mike Andreu
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you Rick for this 5-star review of the excellent customer service provided by Vanessa Berrios during your recent purchasing experience. Your comment that "everyone was awesome" is very important to us. We appreciate your review, your business and your recommendation!

August 14, 2021

Service advisors were very responsive and courteous. Orlando was particularly helpful during our check out processs. I wasn’t happy with the price but the service advisor was responsive. More

by NONE3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you NONE3 for a great review of the very responsive and courteous services you received during your recent visit to our Service Department. Your comment that Orlando was particularly helpful during your check-out process is important to us. We look forward to seeing you again in the future!

August 14, 2021

Excellent customer serviceGood CommunicationOn Time Excellent customer service Good Communication On Time Service Mario Castillo/3496 Orlando Hill Josue Ortiz House Keeping Team Comfortable waiti More

by valdenew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Castillo /3496
Aug 17, 2021 -

Hyundai of North Miami responded

Hello, valdenew and thank you for this great review of the excellent customer services and good communication you received during your recent visit to our Service Department. Your recommendation is very important to us and much appreciated!

August 13, 2021

My sales person was Helio, he was awesome. I’ve never met an honest sales person like him before. He helped me get the car I wanted, got me a great deal with the finance bank, and then went beyond great serv More

by Trubeauty22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao, Helio Gusmao, Jerry Joseph, Lazaro Rodriguez
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you Trubeauty22 for this great feedback about your recent purchasing experience with Helio, who was awesome and helped you get the car you wanted along with a great deal with financing. Welcome to the Lehman Auto World family! Enjoy your new vehicle!

August 13, 2021

it takes about 3.5 hours to do a change of oil & rotate the tires. even when you make an appointment it takes this long. More

by MOISES2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaslin Marte
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you MOISES2 for taking the time to provide this feedback about your recent experience with our Service Department. We want all our customers to be happy with the services they receive and regret that you did not have a positive experience. The feedback you've provided is very important and will help us identify areas where we may need to focus additional attention to ensure that we are providing the best possible services to all our customers. This information will be given serious consideration and will be included in our ongoing improvement initiatives. You may also contact me if you are interested in further exploring your concerns. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 13, 2021

I WENT TO THIS LOCATION 9/13/21. I HAD THE WORST EXPERIENCE YET AGAIN! AT THIS POINT EVERYONE AT THIS LOCATION IS VERY UNPROFESSIONAL! I DROPPED MY CAR OFF SINCE 10AM I CAME AT 4PM FOR AN UPDATE ON More

by NAOMI_HONORAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
NO ONE WAS ABLE TO HELP ME!
Aug 15, 2021 -

Hyundai of North Miami responded

Thank you Naomi_Honorat for sharing this feedback about your recent negative experience with our Service Department. Your comments are very important to us, will be given serious consideration, and will help us to identify specific areas of our operations that may require change/ improvement. Please accept my sincere apology that we failed to meet your expectations during this visit. I will be looking into what caused the delays in the completion of your vehicle's servicing and the communication difficulties you experienced. In the meantime, I am available to communicate with you directly if you have anything more you'd like to add or discuss regarding this situation. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

August 12, 2021

I cannot thank Orlando Castellon and Albert Moss for their continued excellent service for over 25 years. There is no other dealership I would go. They treat you like family. They are amazing and they n More

by STELLACANES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not deal with any of the people above. I only dealt with the service dept.
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you STELLACANES for letting us know that Orlando Castellon and Albert Moss have provided excellent services for over 25 years and there is no other dealership you would go to. We are proud to have you as part of our Lehman Auto World family!

August 12, 2021

Yes the guy that help me was really great JR. Is his name. Great job .He let me know if I need anything for my car care to come to see him More

by PERRY.JOEANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JR.
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you PERRY.JOEANN for the 5-star review of the great job and services provided by JR during your recent visit to our Service Department. We appreciate your business!

August 12, 2021

excellent customer services!! keep going the good work! people that i deal with were very efficient Definitely i would recommend your services to friends and family! More

by margaritasusana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Hamilton
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you margaritasusana for this review of the excellent customer services you received during your recent visit to our Service Department. Your recommendation is very important to us and much appreciated!

August 12, 2021

The service is excellent the people work there know hie work The space to wait for your service it is nice clean so is nice to be your costumer More

by BLANCAADIAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaslin Marte
Aug 17, 2021 -

Hyundai of North Miami responded

Thank you BLANCAADIAZ for letting us know about the excellent service provided by the Service Department staff during your recent visit. We appreciate your recommendation and your business!

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