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Hyundai of North Miami

Miami Gardens, FL

4.5
2,743 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,743 reviews

July 29, 2021

Service was good. My vechicke may have been ready and I wasn’t notified. Car wash was lacking. They left it wet and it spotted More

by FAMU_OMEGA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javon Hamilton
Aug 04, 2021 -

Hyundai of North Miami responded

Thank you FAMU_OMEGA for taking the time to provide this review of your recent experience with our Service Department. We want all our customers to have 5-star experiences with every visit and greatly value customer feedback as it helps us to improve the services we offer. This information will be given consideration and included in our ongoing efforts to effect positive change in our processes. We are happy to have you as our customer and look forward to exceeding your expectations on your next visit. Thanks again for this review.

July 28, 2021

Straightforward, informative, ability to adjust to the customer's needs, large selections, great service, professional, attentive, very courteous, listens yo the customer, fast and prompt. More

by EBSTATION2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mccloskey , Chantal Gutierrez, Davian Bell
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you EBSTATION2000 for this great review of the straightforward, informative, professional, and very courteous service you recently received from our Service Department. We appreciate your business and look forward to seeing you again in the future!

July 28, 2021

Lo mejor qué me ha podido pasar, buen servicio y buena atención. En verdad se lo recomiendo a todas mis amistades sigan así......gracias More

by MANSO1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jul 29, 2021 -

Hyundai of North Miami responded

Gracias por hacernos saber sobre el servicio bueno y atento que recibió durante su reciente visita a nuestro Departamento de Servicio. ¡Esperamos verte de nuevo en el futuro!

July 27, 2021

The service is good, sometimes there’s a wait. But I think they are pretty honest and they don’t give you stuff that you don’t nee More

by PGULINER
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you PGULINER for letting us know about the good service you've received from our dealership. We look forward to seeing you again in the future!

July 27, 2021

We received different information from different people. Additionally, it was not professional that they blamed the sales team either. I expect to have one message and one team approach. More

by atara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can’t recall
Jul 29, 2021 -

Hyundai of North Miami responded

Hello atara and thank you for taking the time to provide this review of your recent experience with our Service Department. We strive to provide 5-star experiences to all our customers and apologize that we fell short of that goal during your recent visit. Your comments are important to us, will be given serious consideration as part of our ongoing improvement initiatives and will help us to provide better services to all our customers. Thank you for your feedback. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 27, 2021

Ilisyah was great!!! Helped me reschedule my appointment so smoothly. She was so professional and such a sweetheart! Very patient as well. Great service! 5 stars More

by MELANIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ilisyah Hill, Javon Hamilton
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you MELANIE for letting us know the LLisyah was great, professional, and very patient during your recent Service Department appointment. We appreciate your recommendation and your business!

July 27, 2021

I have an comment regarding the wait. I had a 745am appointment but my car wasn't ready till close to 10am. I just went in for an oil change, I would have liked to have it finished sooner. More

by APAULK3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you APAULK3 for this review. We welcome all feedback and your comments that the oil change took a bit too long will be given serious consideration as part of our ongoing customer service initiatives. We appreciate your business and look forward to serving you again in the future!

July 27, 2021

Great experience! Staff is very knowledgeable and patient when working with customers. Service Department explained exactly what was needed on repairs and followed up with phone calls to make sure there were More

by NERBEAR1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Roldan - DEFINITELY 5 STAR!
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you NERBEAR1322 for letting us know that you received great service during your recent visit to our Service Department. We look forward to seeing you again in the future!

July 27, 2021

the guy who served me was very friendly and gave good customer service good employee, I like the place is not taking g too much time to do the work More

by MURIECA99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Perez
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you MURIECA99 for letting us know that you received very friendly, prompt, and good customer service during your recent visit to our Service Department. We place great value in customer feedback and appreciate your recommendation!

July 27, 2021

Very good attention, I am happy with my purchase, the service and Anna who was in charge of the sale is great. I liked it a lot, I will come back for my next purchase More

by belenalvarado82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Estrella
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you belenalvarado82 for this review letting us know that you received very good attention during your recent purchasing experience and that you are happy with your purchase. Congratulations on your new vehicle!

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