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Hyundai of North Miami

Miami Gardens, FL

4.5
2,738 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,738 reviews

July 26, 2021

We went to the dealer to upgrade our Touson for a 2022 and got a Santa Fe. Frances and Andres were very nice and professional. More

by vmata2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frances Cadet, Andres Roca
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you vmata2 for this review and for letting us know that Frances and Andres were very nice and professional. We appreciate your feedback and your business!

July 26, 2021

Great service! They were attentive and it was a smooth process They called to inform me of my vehicles progress. They cleaned and washed my car. That was very nice More

by JUDITH_CASE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jul 29, 2021 -

Hyundai of North Miami responded

Hello Judith Case and thank you for the feedback about the great service you received during your recent visit to our Service Department, including keeping you updated on the progress of the repairs along with cleaning and washing your vehicle. We aim to please!

July 26, 2021

I waited in the lobby for 8 hours without being given an update on the progress of my car.My gear change device was broken and I was not told about it, also no car wash after the 8 hour wait. It was not a p More

by SHRPMIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karim Elsayed (Kemo)
Jul 27, 2021 -

Hyundai of North Miami responded

Hello SHRPMIME and thank you for sharing this information about your recent visit to our service department. We try to provide every customer a 5-star experience with every visit and we obviously missed the boat during your recent visit. Please accept my sincere apology for this excessive wait for the completion of your vehicle's repair and for our failure to provide an update regarding the progress of the work being performed. I'd like to work directly with you to learn more about this experience which will help me identify areas of improvement and will allow us to find a prompt and productive path forward. Your business is important to us and we'd like to regain your trust. Please contact me at your convenience. I look forward to hearing from you soon! Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 26, 2021

After Bird Road Subaru closed I was lucky to find Lehman Subaru where a competent team do their work and do it well. I strongly recommend Lehman Subaru. More

by Diegovtexera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you Diegovtexera for a 5-star review and for letting us know that you strongly recommend Lehman Subaru and that our team is competent and does their work well! We appreciate your review, your recommendation, and your business!

July 26, 2021

We’re really happy with the service, especially with the agent Ana Estrella, who helped us choosing the best option, we got the Hyundai Sonata 2021. (White). She was so kind to us ….Excellent customer ser More

by jmontoya62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Estrella
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you jmontoya62 for this review and for letting us know that you are really happy with the service received, especially with Ana Estrella, who helped you in choosing the best option for your new vehicle. Your recommendation and your business are very much appreciated!

July 26, 2021

Is the first time that I use this Dealership, and I be greateful found it to switch my lease, all was promt abd correct, I'm sure I will use and recomend always. More

by eduja55
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro Rodriguez
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you eduja55 for this review of your recent leasing experience and your recommendation! We appreciate your business!

July 25, 2021

Orlando is awesome. So efficient with everything on his plate. He's a busy man! I came in for a tire patch on my new (used) Outback. More

by stlouisnavygirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you stlouisnavygirl for this review and for letting us know that Orlando is awesome and efficient. We appreciate your review, your recommendation, and your business!

July 24, 2021

Had to come in for 2 recalls, an error syncing with MySubaru and a busted sun visor under warranty. They couldn't figure out the error to sync my radio back with mySubaru, i suggested they replace the More

by jonafoto2
Customer Service
Recommend Dealer
No
Employees Worked With
Dealt with a few people but don't wanna throw anyone under the bus.
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you jonafoto2 for providing this review of your recent experience with our Service Department. We strive to provide all our customers 5-star experiences and regret that you did not have a positive experience during your recent visit. We apologize for what seems to be the absence of adequate follow-up about your vehicle's repairs, parts, etc. I would like the opportunity to work directly with you to get these issues corrected as soon as possible so we can regain your trust and your business. I look forward to hearing from you soon! Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 23, 2021

A total failure!! Car sat at dealer for 7 days and issue wasn’t addressed. Car was returned, with an outrageous invoice. Problem required a part - when the car was returned, the problem disappeared. I was c More

by IRAZISME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Jul 24, 2021 -

Hyundai of North Miami responded

Hello IRAZISME and thank you for sharing your concerns about your recent visit to our Service Department. We are very sorry to learn that you did not have a great experience. As the General Manager, I am interested in learning all I can about this experience and ask that you contact me at your earliest convenience so I can have benefit of the associated details of the information you mention in your review. I look forward to hearing from you soon. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

July 22, 2021

Orlando quickly took care of my car’s service, while I comfortably waited in the nicely appointed waiting room. The service was completed ahead of schedule and he even had my car washed! More

by EMAASJONES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 22, 2021 -

Hyundai of North Miami responded

Thank you EMAASJONES for this 5-star review of your recent Service Department visit when Orlando quickly took care of your vehicle's service while you enjoyed the comfort of our nicely appointed waiting room. We are serious about customer satisfaction and are always here for you!

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