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Hyundai of North Miami

Miami Gardens, FL

4.5
2,735 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,736 reviews

July 21, 2021

Professional environment with typical service center. I liked tha the staff went out of its way to provide a good service in an expeditious eay More

by WAINERUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. Do not remember the names
Jul 22, 2021 -

Hyundai of North Miami responded

Thank you WAINERUSA for taking the time to provide this review of your recent Service Department visit. and the feedback that the staff went out of its way to provide good service in an expeditious way. We look forward to seeing you again in the future!

July 21, 2021

I take my Subaru for service here. My concerns and questions have always been addressed. Orlando gives us great service and I feel I can relied on him. Actually I went to this place because the revie More

by STEELMAGNOLIAPR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando in Service
Jul 22, 2021 -

Hyundai of North Miami responded

Thank you STEELMAGNOLIAPR for this great feedback about the outstanding service provided by Orlando during your recent Service Department appointment. Your comments regarding potential better usage of time are appreciated as well. We are happy to have you as our customer and look forward to working with you again in the future!

July 21, 2021

Car was received at the appointment. Explained to service representative what was the reason for our visit. He took care immediately. Recommended the best service for the millage on the car More

by JUNALE52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evelio Martinez
Jul 22, 2021 -

Hyundai of North Miami responded

Thank you JUNALE52 for this feedback about your positive experience during your recent appointment with our Service Department. We hope to see you again in the future!

July 21, 2021

Excellent customer service and very helpful Orlando was Excellent customer service and very helpful Orlando was very helpful with appointment and following up with explanations as to recall for car, and r More

by dana9270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 22, 2021 -

Hyundai of North Miami responded

Thanks, dana9270 for a great review of the excellent customer service Orlando provided including following up with explanations and recommendations. We appreciate your business and look forward to working with you again in the future!

July 21, 2021

Raymond is a gem, he is friendly kind and patient.he is willing to go the extra mile.He return every phone call.Send me updates on a timely manner More

by WALLACEORINTHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jul 22, 2021 -

Hyundai of North Miami responded

Hello WALLAEORINTHIA and thanks for providing this feedback that Raymond is a gem, friendly, kind, patient, and willing to go the extra mile. We appreciate your review, your recommendation, and your business!

July 21, 2021

The take 4 hours to do oil changed this is the second time happend to me My appointment was 1.30pm iam finished 5.00pm this unacceptable. More

by EGORT15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Ruiz
Jul 22, 2021 -

Hyundai of North Miami responded

Thank you EGORT15 for this review and for sharing your concerns about your recent visit to our Service Department. You are correct. Four hours to perform an oil change is not acceptable and we apologize that you did not have a positive experience during your Service Department appointment. All customer feedback is welcome and ultimately helps us to improve the services we offer our customers. Your feedback will be included in our continual efforts to learn, grow and improve. We hope you will grant us another opportunity to serve you in the future.

July 21, 2021

Orlando handle me with great care and consideration especially without a scheduled appointment by replacing a broken tail light. Thank you orlando enough already with this. More

by HGREENE
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you H Greene for a 5-star review and for letting us know about the outstanding customer service provided by Orlando! We appreciate your business!

July 21, 2021

They’re all very nice and courteous and always willing to help! I love Lehman Customer Service. You really provide good service to all your customers. Thank you! More

by CHABELLE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castelon
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you Chabelle60 for a 5-star review and for letting us know that everyone was nice, courteous, willing to help, and always provides good service to all customers!

July 21, 2021

I'll give this dealership 4 stars it seems as if you have a problem they go that extra mile make sure you are a satisfied customer and try to solve any problems that you might have with the dealership or ser More

by BALLISON44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique Castro, Helio Gusmao, Aramis Serrano
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you BALLISON44 for this feedback about your recent visit to our Service Department. We are serious about customer service and appreciate your feedback that we go the extra mile to make sure our customers are satisfied. We look forward to seeing you again in the future!

July 21, 2021

Few months back just to get an oil change was about 4 hours wait and this time it was much better walk-in for 192 ABS recall More

by NILSARUIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guillermo Duenez
Jul 29, 2021 -

Hyundai of North Miami responded

Thank you NILSARUIZ for letting us know that you received better and more timely service during this visit to our Service Department. We are serious about customer satisfaction and your comments are very important to us!

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