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Hyundai of North Miami

Miami Gardens, FL

4.5
2,734 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,734 reviews

July 13, 2021

Really good attention and service. They kept me properly updated throughout the process. And got the car ready and clean for pick up. Well done More

by xiomaracastillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan, Daniel, Ileana
Jul 15, 2021 -

Hyundai of North Miami responded

Thank you xiomaracastillo for the feedback about the really good attention and service you received during your recent appointment with our Service Department. We appreciate your review, your recommendation, and your business!

July 12, 2021

Wonderful service and stuff . Definitely will recommend it to my family and friends . Time was on point , service very friendly and efficient. Thanks so much More

by martin7661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando
Jul 13, 2021 -

Hyundai of North Miami responded

Thank you martin7661 for this feedback about the "wonderful service" you received during your recent visit to our Service Department. We appreciate your recommendation and your business!

July 12, 2021

I don’t like the dealership, but I am satisfied with the service I received on July 9, 2021. I took my car for an oil change and tire rotation. More

by HONEYONE911
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junior
Jul 13, 2021 -

Hyundai of North Miami responded

Hello HONEYONE911 and thank you for a 5-star review of your recent visit and for letting us know that you were satisfied with the service you received for an oil change and tire rotation. Customer opinions and feedback are valuable and help us to improve. While your review indicates that you "don't like the dealership", we welcome your comments on what we might do to change that view. We appreciate your business!

July 12, 2021

Several people assisted in the transaction including in car instruction. They were all exceptional including Tariq, the general manager and Michael Bacallao. I have dealt with this dealership before and fi More

by Norman Goldenberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao, Helio Gusmao, Meshy Bitton
Jul 12, 2021 -

Norman Goldenberg responded

Several people assisted in the transaction including in car instruction. They were all exceptional including Tariq, the general manager and Michael Bacallao. I have dealt with this dealership before and find that my feelings are very much the same for using them once again.

Jul 12, 2021 -

Hyundai of North Miami responded

Thank you Norman Goldenberg for this great feedback about your recent visit and the exceptional services provided by several of our staff members, particularly Tariq and Michael Bacallao. We appreciate your years of loyalty, your business, recommendation and are happy to have you as our customer.

July 12, 2021

The team was great. Very helpful in every way. The knowledge and service was good. They were professional in the way they conducted themselves and tried to meet my needs. More

by robin2ww
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph
Jul 12, 2021 -

Hyundai of North Miami responded

Thank you robin2ww for letting us know that the sales team who worked with you was knowledgeable, professional, and very helpful. Customer comments are very important to us - we appreciate your recommendation and your business!

July 12, 2021

With my appointment, Lehman took care of my recall work. Orlando is always friendly and very helpful when we come in to Lehman for service. More

by DONNIEDONUTS48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Jul 12, 2021 -

Hyundai of North Miami responded

Thank you Donniedonuts48 for this 5-star review of the recall work provided by Orlando who was friendly and very helpful. We appreciate your business!

July 11, 2021

Courteous...professional...rapid service....staff work diligently to provide the service ...car service are excellent....I would recommend this dealership to any of friends and family. More

by ERAY1RAY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Joseph
Jul 13, 2021 -

Hyundai of North Miami responded

Thank you ERAY1RAY for taking the time to provide this review of the excellent, courteous, professional, and rapid service provided during your recent visit to our dealership. Your recommendation and feedback are very important to us and we look forward to your next visit.

Jul 13, 2021 -

ERAY1RAY responded

You are welcome

July 10, 2021

All the staff are very friendly….I don’t how many asked me « ARE YOU BEING HELPED »???? While I was waiting for my oil change and tire rotation. Not sure of their names,.. More

by JOHNJEANPAUL50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Javon Hamilton
Jul 13, 2021 -

Hyundai of North Miami responded

Hello JOHNJEANPAUL50 and thank you for providing this 5-star review of your recent visit to our Service Department. and for letting us know that the staff was very friendly and checked with you frequently to make sure that you were being helped. We are serious about customer satisfaction and happy to have you as our customer!

Jul 13, 2021 -

JOHNJEANPAUL50 responded

Highly recommended

July 10, 2021

Generally speaking I have good reviews for the service department. I had an appointment as usual for service but this day was very busy and spent 7 hrs waiting! More

by EDGARCABRAL45D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember sorry!
Jul 13, 2021 -

Hyundai of North Miami responded

Thank you EDGARCABRAL45D for this review of your recent visit to our service department and for letting us know that generally speaking, you have good reviews for the service although this particular appointment on a busy day required a lengthy wait for the completion of necessary services We appreciate your comments which will help us to identify areas where we may need to focus improvement efforts. Your comments and recommendation are much appreciated and we look forward to seeing you again in the future.

July 10, 2021

I dropped my vehicle off for my first service to have it returned the same way I dropped it off. I’m not sure they even did the oil change because the my service indicator is still on and going… Its no way More

by TISB28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know
Jul 13, 2021 -

Hyundai of North Miami responded

Thank you TISB28 for sharing this feedback about your recent visit with our Service Department. We are sorry to learn that we did not meet your expectations during your visit and that you are experiencing ongoing issues with your vehicle which cause you to doubt that the servicing was complete. We take great pride in our reputation for honesty, integrity, and transparency and I am confident that the services were provided in our customary exemplary manner. I will be conducting a further review of your concerns and am available to communicate directly so I can make sure I understand all the facts and circumstances about this situation. Please let me hear from you. Tariq Siddiqui General Manager tsiddiqui@lehmanautoworld.com

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