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Hyundai of North Miami

Miami Gardens, FL

4.5
2,756 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,756 reviews

June 22, 2021

The dealership is great... good car and great staff everyone is great, not to pushy. More

by LETINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chantal Gutierrez, Nikole Lara, Ilisyah Hill, Jaqueline Knittel, Javon Hamilton, Gaslin Marte, Carolina Pantalion, Alyna Stewart
Jun 24, 2021 -

Hyundai of North Miami responded

Hello LETINA and thanks for a 5-star review and letting us know that our dealership is great, not pushy, and has a great staff. We appreciate your recommendation and your business!

June 22, 2021

I had an amazingly stress free experience with my most recent Genesis lease. I can’t say enough positive things about Helio Gusmao, who handled everything for me. More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you Howard for letting us know that you "had an amazingly stress-free experience with your recent Genesis lease and that Helio Gusmao handled everything for you and provided outstanding customer service! We appreciate your review, your recommendation, and most of all, your business!

June 22, 2021

I feel good about the services provided. I will come back for service. More

by Nazaire-frantz952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castell
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you Nazaire-frantz952 for this 5-star review of your recent service department visit. We are serious about providing outstanding customer services and glad to know that you felt good about the service provided and plan to return to our dealership". We hope to see you again soon!

June 22, 2021

My only complaint is the wait time. A loaner for the day would be greatly appreciated. More

by randellab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Castellon
Jun 24, 2021 -

Hyundai of North Miami responded

Hello, randellab for a 5-star review of your recent visit and for sharing that your only complaint was the wait time involved in your service visit. We place great value in our customers' comments and suggestions which ultimately help us to improve the services we offer. Thank you for sharing this information - we appreciate your business!

June 22, 2021

Rep that took care of me was great! Took care of me right away! Turns out that my Forrester 2019 did not need the recall service, per technician, & I was able to leave within 30-45 minutes if arrival. More

by MAMONCYO17
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
U guys took too long to send survey. I forgot his name, but he was great
Jun 24, 2021 -

Hyundai of North Miami responded

Hello MAMONCY017 and thank you for this 5-star review of your recent Service Department visit when you were advised promptly that your 2019 Forrester did not need the recall service and you were able to leave within 30 - 45 minutes of arrival. We are serious about customer satisfaction!

June 22, 2021

Persuasive and efficient. EJ (the car salesman) was a delight. He assured me that we were all in it together. Such a great place! Recommend! More

by Bre’Yonna Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Ejaz
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you Bre'Yonna Williams for this review of your purchasing experience when EJ, our Salesman, was a delight throughout the process. We appreciate your recommendation and your business!

June 22, 2021

Soon as I arrived I was serviced right away by Ariel. It was a pleasure working with him. He informed me that it was going to take 1-2 hours for my vehicle to be serviced and offered to Lyft me to my home w More

by LF.AUGUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you LF.Augustin for letting us know that you received amazing service during your recent visit and that Ariel was a pleasure to work with. We are serious about providing only the best for our customers as evidenced by Ariel's timeliness in the performance of maintenance on your vehicle and also providing a Lyft to your home during the wait and back to the dealership when the vehicle was ready to be picked up! We really appreciate our customers!

June 22, 2021

The people are great. However we bought our car 24 days ago and are still waiting to get our second key. More

by William
Recommend Dealer
Yes
Employees Worked With
Adrian Carrasco Valdes
Jun 24, 2021 -

Hyundai of North Miami responded

Thank you William for taking the time to provide this review and for letting us know that the people at our dealership are great. However, you are still waiting to receive the second key to the used vehicle you recently purchased. I will check on what is causing the delay in receipt of the key. We thank you for your business! Tariq Siddiqui General Manger (877) 223-8991 tsiddiqui@lehmanautoworld.com

May 19, 2021

excelente el negocio que conseguí con el vendedor Aramis Serrano Muy buena la experiencia!!! La verdad que eres un mago!!! Graciassssss! Lo recomiendo 100%. Llámenlo y se acordarán de mí More

by Samantha Ricardo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aramis Serrano
May 30, 2021 -

Hyundai of North Miami responded

Gracias Samantha Ricardo por hacernos saber acerca de su excelente experiencia en nuestro concesionario. Agradecemos su evaluación y su negocio.

April 28, 2021

Rude, not helpful at all, horrible communication, and he tried to make me pay more than what my car was worth when I first got it to finance More

by Upsetcustomer93
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Angel Cabrera
Apr 28, 2021 -

Hyundai of North Miami responded

Thank you Upsetcustome93 for making us aware of your concerns about your recent visit to our dealership. We are sorry to learn that your experience did not meet your expectations for several reasons as indicated in your review. We strive to provide the best possible experience to all our customers. Customer feedback, good or bad, is helpful and will be considered as part of our continual effort to make necessary adjustments to ensure that we are providing only the best services to our customers. You may contact me directly if you would like to speak further about your concerns. Tariq Siddiqui General Manager (877) 223-8991 tsiddiqui@lehmanautoworld.com

Apr 28, 2021 -

Upsetcustomer93 responded

LOL. I have tried to reach out to Tariq, but none of your rude staff allow me to speak with him. So, stop trying to make yourselves look good- it won’t work.

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