
Hyundai of North Miami
Miami Gardens, FL
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My mother and I have been going to a Lehman Hyundai Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call fro Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call from Neela. Not only was she able to promptly assist me and my mother, but also went above and beyond to make sure that we were taken care of. Anytime I want to go to the dealership I reach out to her directly and she takes care of everything for us. Such an easy smooth process. I wish everyone had work ethics like she does. More
Had a few issues regarding retrieving my title to my vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Ne vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Neela. As soon as I got her on the phone, I realize that I was a great hands. She is relentless she is definitely for the customer. I can only imagine how busy she is and how many customers she deals with on a daily basis I give her kudos for dealing with some tough people out there, especially myself I wasn’t easy on her. But at the end of the day she came through and she doesn’t deserve anything less than five stars. More
Meshy was fabulous. Knowledgeable and personable. First person to ask if we needed help - others ignored our obvious need for assistance. John in finance was a disaster. Knowledgeable and personable. First person to ask if we needed help - others ignored our obvious need for assistance. John in finance was a disaster. Sly. Very slow and not a good listener. I was seconds from walking out. Meshy saved your sale big time John in finance was ok but I wouldn't rave about him. More
The service at Lehman Hyundai was fraudulent, misleading, reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they u reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they used an STPS3614 branded oil filter but took my vehicle to Gary Yeomans Ford in Daytona when the oil maintenance light came back on, less than a 1,000 miles from service and they took out a Ford Branded filter not the STPS3614 that they said they did. They also jeopardized my safety by stating that the vehicle had been fully serviced and it was in critical need of brake fluid flush because it was filled with contaminents and dirt. Brought it up to the dealerships attention and they told me that they do not report to CarFax. Like really? I have the report of it right here. DO NOT TRUST THEM!!! They have no problem charging you and not doing the work. #scammers #fraudsters @Hyundai More
They were very respectful and they took the time to listen to us and our needs... the negotiation went smooth, and we ended up with a new lease in almost no time... listen to us and our needs... the negotiation went smooth, and we ended up with a new lease in almost no time... More
Davian was super helpful, knowledgeable and returned my calls promptly. Luis in finance was very efficient and made the leasing process very easy. Overall, excellent experience. calls promptly. Luis in finance was very efficient and made the leasing process very easy. Overall, excellent experience. More
My vehicle was towed to Lehman Hyundai on 8/16/2023. Dewis Avila was the gentlemen who took my keys and a form he had me to complete about my vehicle and what the problem was. He said it would be ~ 2 w Dewis Avila was the gentlemen who took my keys and a form he had me to complete about my vehicle and what the problem was. He said it would be ~ 2 weeks or sooner to hear back from him. I have not heard anything about my vehicle and many calls to the service department for a status have been unsuccessful. Using the information on the business card for Dewis, by phone (the first number goes to a voicemail that says Subaru of North Miami; and the other phone number has a voicemail of someone else) e-mails are kicked back as undeliverable. Brandon pretty much gave me the brush off when I spoke with him on 8/28/2023. "Andy" was the only one who told me the system showed "in progress" for my vehicle 8/29/2023 and was very apologetic for the lack of communication. Andy said he would get a message to Henry, Service Manager to contact me which has not happened. This is the worst experience I have had with a Hyundai dealership. No communication at all and this is unacceptable. More
Excelent and profesional Team. Good treatment from the seller and the man who made the contract. Thank you for your cooperation Good treatment from the seller and the man who made the contract. Thank you for your cooperation More