
Hyundai of North Miami
Miami Gardens, FL
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I had the most amazing experience from the time I arrived until I left. Greg was absolutely the best. In the past I have felt like my keys were taken and I had been kidnapped for a painstaking amount of ti until I left. Greg was absolutely the best. In the past I have felt like my keys were taken and I had been kidnapped for a painstaking amount of time with no end result. Not the case this time. Greg was honest, upfront and so easy to deal with. I will go back for my next vehicle—but I don’t know when that will be! I love this one too much 😊! More
These guys, the way they like to get you, is to keep you there, really stretch the buying process out, until you're disoriented and just want to get it over with. Shouldn't have fallen for such tactics, but there, really stretch the buying process out, until you're disoriented and just want to get it over with. Shouldn't have fallen for such tactics, but overall, the experince could of been worse. We went there armed with knowledge and determination and they rope-a-doped us (watch George Foreman's bio-pic if you don't know what that means). More
Another level for negotiation. It was straightforward and we reach an agreement in minutes. Unlike other dealerships I visited, Lehman was not trying to get my last penny. And It was straightforward and we reach an agreement in minutes. Unlike other dealerships I visited, Lehman was not trying to get my last penny. And that felt good. I met only good, respectful people. Mauritzio Autunno was my sales rep, and he was excellent from greetings to delivering the new SantaFe. AA+++ More
The entire experience from the beginning walking in until walking out was really great. Seemed like everyone involved really cared about making the entire process as easy as possible and they all succeeded walking out was really great. Seemed like everyone involved really cared about making the entire process as easy as possible and they all succeeded More
I’ve had a few service issues in the past, and didn’t really receive much assistance from the old management. But it seems to me that Neela ahmadzai the customer relations manager for Lehman Hyundai Gene really receive much assistance from the old management. But it seems to me that Neela ahmadzai the customer relations manager for Lehman Hyundai Genesis genuinely cares about customers. She stayed on top of my request and concern. And kept myself and my wife updated throughout the whole process. She gave us a full free tank of gas and they complete detail. Due to lack of care of old management. I highly recommend the new service department that they have available. Great job. More
My mother and I have been going to a Lehman Hyundai Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call fro Genesis service center for the past year. I was literally about to give up on their poor quality of service until one day I received a phone call from Neela. Not only was she able to promptly assist me and my mother, but also went above and beyond to make sure that we were taken care of. Anytime I want to go to the dealership I reach out to her directly and she takes care of everything for us. Such an easy smooth process. I wish everyone had work ethics like she does. More
Had a few issues regarding retrieving my title to my vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Ne vehicle, after numerous attempts of unsuccessfully being able to reach the dealership. I was able to get a hold of the customer relations manager, Neela. As soon as I got her on the phone, I realize that I was a great hands. She is relentless she is definitely for the customer. I can only imagine how busy she is and how many customers she deals with on a daily basis I give her kudos for dealing with some tough people out there, especially myself I wasn’t easy on her. But at the end of the day she came through and she doesn’t deserve anything less than five stars. More
Meshy was fabulous. Knowledgeable and personable. First person to ask if we needed help - others ignored our obvious need for assistance. John in finance was a disaster. Knowledgeable and personable. First person to ask if we needed help - others ignored our obvious need for assistance. John in finance was a disaster. Sly. Very slow and not a good listener. I was seconds from walking out. Meshy saved your sale big time John in finance was ok but I wouldn't rave about him. More
The service at Lehman Hyundai was fraudulent, misleading, reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they u reported falsely to CarFax. The work was NEVER PERFORMED on my used vehicle that I purchased from them. On the service report they stated that they used an STPS3614 branded oil filter but took my vehicle to Gary Yeomans Ford in Daytona when the oil maintenance light came back on, less than a 1,000 miles from service and they took out a Ford Branded filter not the STPS3614 that they said they did. They also jeopardized my safety by stating that the vehicle had been fully serviced and it was in critical need of brake fluid flush because it was filled with contaminents and dirt. Brought it up to the dealerships attention and they told me that they do not report to CarFax. Like really? I have the report of it right here. DO NOT TRUST THEM!!! They have no problem charging you and not doing the work. #scammers #fraudsters @Hyundai More