Hyundai of North Miami

Great experience very fast and easy Andre took care of us and made sure we got a good deal and made sure we got a good deal More

I think that this dealership was very helpful. They went above and beyond to satisfy my needs. They went above and beyond to satisfy my needs. More

Great sales service when ever I go there. Great employees Always accommodating. Anthony and Nicole are the best. Great employees Always accommodating. Anthony and Nicole are the best. More

Great experience whith my agent and assistant. Made sure I understood what I was signing and explained everything about the car. I'm very happy with my purchase. Thank you to all that helped me in Made sure I understood what I was signing and explained everything about the car. I'm very happy with my purchase. Thank you to all that helped me in my purchase More

Great customer service! Mario and Juan were very helpful and knowledgeable on the car we purchased. Mario and Juan were very helpful and knowledgeable on the car we purchased. More

James is awesome! Very helpful throughout the entire seamless process. The dealership is nice and easy to navigate Very helpful throughout the entire seamless process. The dealership is nice and easy to navigate More

Excellent service, great car, thanks for help us , I appreciated, Karol you are the best. appreciated, Karol you are the best. More

Beware! I could not have had a worse experience and it's not over! I had an appointment on 2/14/23 related to 2 recall notices for my Santa Fe. The "check en I could not have had a worse experience and it's not over! I had an appointment on 2/14/23 related to 2 recall notices for my Santa Fe. The "check engine" light was also on and the service rep noted it (on paper but not in the computer). I waited for a loaner but it never came so after 2 hours they called a Lyft. The next day when I called I was told the car was ready. I got dropped off the following day (2/16) by my wife who left (since my car was "ready"). After a 20-30 minute wait they pulled up my car. I was told that my service rep (Sam) was at lunch so they would email me the receipt. When I got in the car the "check engine" light was still on, so they took it back to investigate. An hour later I was told it appeared NONE of the work was done (not even the 2 recall notices!!). I was promised a loaner but 90 minutes later (after 3 1/2 hours of waiting) they said none were available and again I was called a Lyft. I ended up renting a car from Avis for $300 that weekend. I was called on 2/22 that the car was ready and went to get it the following day 2/23. The rep (manager) named Dawn recognized me (I suppose from being there 4 times in a 9 day period) and I explained the history to her. She was apologetic and said she would have the car brought immediately and personally would make sure the "check engine" light (and recall) work was done. To her credit, she was standing next to me when I got in the driver's seat to make sure all was good. I told her "You're not gonna believe it, but the check engine light is still on." She saw for herself, apologized again, and she said would get the bottom of things -and get me a loaner so I could be on my way. Sam was there too and also promised me a loaner. In the meantime, a tech supervisor named Allen attempted to trouble shoot the issue right there in the service driveway with the computer hooked up. He got the check engine light to turn off. He then showed me the oil level was "super low" (5 quarts) and maybe that was related. I told him the service tech had noted low oil level also so why wouldn't they address that before call me that the car was ready? I asked him to do the oil change right then since I had had such a bad experience so far. He said no they couldn't. When I got in to leave, the check engine light was now flashing! Allan said he's not seen that before. I finally got a loaner but it took more than 2 hours. On 2/27 my "new" service rep Santiago called and told me the car needs 3 new fuel injectors, new spark plugs, and a fuel system flush for $2,300. (1) This is major engine work for a car with 63,500 miles - conveniently 3,500 miles out of warranty (2) When Allan hooked up the computer (in front of me) he said nothing about any diagnostic codes related to fuel injectors and (3) I asked Santiago why the car would lose 5-6 quarts of oil and if that issue had been addressed? Because it's either an oil leak or the engine is burning copious amounts of oil. (Basic research shows synthetic oils can go 5-10k miles before replacement.) Santiago was going to look into this "oil" issue and get back to me. That was early on 2/27. I called him at 5 pm the same day and left a message. I called 2/28 around 4-5 pm and left a message. I called 11 am on 3/2 and left a message. I called both Santiago and Chris Vidal the service manager at 11 am on 3/3 and left messages. I called both again today (Saturday) at 11 am and 4 pm and left messages. All messages were voicemail. Here I sit, 19 days after bringing the car in, with no diagnosis as to why my car was so low on oil, and whether that was related to the "check engine" light or (alleged) ultimate diagnosis of (3 of 6) bad fuel injectors. At this point, I'm just looking for a return call so I can decide what to do. I would estimate I was in the service department waiting room a total of 12 hours over my 3 or 4 trips there, which doesn't count my next trip there. More

Nice customer service, great dealership. Very understanding people. They work with me and made it affordable with my new car which I love so much . Very understanding people. They work with me and made it affordable with my new car which I love so much . More

Service offered is pretty good minus all the extra fees added. However, Felipe did help me get the car ready in the same day. added. However, Felipe did help me get the car ready in the same day. More