Hyundai of North Miami

Nicole was awesome. customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman More

Vehicle was supposed to be ready on 8/24. Received it on 8/27. Could never reach your service department & left 4 or 5 messages, plus emailing you twice. Terrible communication. Received it on 8/27. Could never reach your service department & left 4 or 5 messages, plus emailing you twice. Terrible communication. More

Very very bad at answering the questions. I have tried to reach him more than 20 times after purchasing my 2022 Santa Fe and guess what he never answered. I hope you guys learn about some cus I have tried to reach him more than 20 times after purchasing my 2022 Santa Fe and guess what he never answered. I hope you guys learn about some customer service. More

Umar definitely needs a raise based off his commitment and dedication. His customer service is outstanding. and dedication. His customer service is outstanding. More

Staff are pleasant;clearly have limitations as to how much help they can provide customers. much help they can provide customers. More

The process took almost 2 weeks. Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given date More

Very good, the services is excellent. attention was quick I will keep visiting for my maintenance attention was quick I will keep visiting for my maintenance More

Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for informat unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed. More

The absolute worst service department ever! I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Mar I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Martinez was always too busy or just never returned a call as promised. Service Advisor/“Assistant Manager” Cristobal Vidal claimed that the system used to create quotes had been down but he was magically able to produce a price for the work that needed to be done manually after I had been requesting this for a week. My car was there for 10 days without a WRITTEN explanation of what the diagnostic test revealed or even a WRITTEN quote of the work that need to done to fix the problems. I would give a zero rating if I could. More

I've had my 2020 Hyundai Sonata for going on two years I've had it serviced twice , and was completely satisfied, The service advisor was very nice very explainable very detail when he spoke with me I was I've had it serviced twice , and was completely satisfied, The service advisor was very nice very explainable very detail when he spoke with me I was happy even to go in the waiting room and see coffee this last visit there was no coffee the service advisor was a very very nice guy but he just didn't explain he was in detail he didn't offer assistance for certain things and just feel so dissatisfied after paying so much money for a 30,000 mile maintenance .My last free oil change was supposedly deducted from the maintenance charges, so now I don't have an oil change left...??!!! just not excellent car care service anymore.Feeling very dissatisfied and disappointed!!!! More