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Hyundai of North Miami

Miami Gardens, FL

4.5
2,745 Reviews

21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,745 reviews

August 26, 2022

Omar and Robert provided professional and efficient service throughout our transaction. Happy with our new car purchase More

by KUYWALLIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Ruiz, Omar Ramierz, Arturo Rodriguez
Aug 29, 2022 -

Hyundai of North Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 26, 2022

Buena atención, responsabilidad y siempre pendiente de llamarme para mantenerme al día con los acontecimientos de mi carro. More

by Giovanni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Orlando Mancina
Aug 29, 2022 -

Hyundai of North Miami responded

Thank you for your business and this review, Giovanni. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 26, 2022

Very professional , quick, and took care of my car needs, The service was great. ... Great auto service. ... More

by MPAYNE1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Crato, Orlando Castellon, Evelio Martinez, Santiago Garzon
Aug 28, 2022 -

Hyundai of North Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 26, 2022

My service manager was very personable. However my impression is that the service dept is over stressed and understaffed. I think there has got to be a much better protocol for onboarding t More

by Deniskleinfeld
Friendliness
Recommend Dealer
No
Employees Worked With
Evelio Martinez
Aug 31, 2022 -

Hyundai of North Miami responded

Denise, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you are willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 25, 2022

Everything was great. ..timing of service, advisor was very nice and attentive, most definitely recommend to other people More

by Vic.diana421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umar Mohammed
Aug 25, 2022 -

Hyundai of North Miami responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 25, 2022

It took several calls and a text to the general manager to get a loan car part of the vip genesis program More

by BARRYROTHLLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t have a name
Aug 31, 2022 -

Hyundai of North Miami responded

Barry, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Aug 31, 2022 -

BARRYROTHLLC responded

Barry 305.205.1874

August 25, 2022

Customer service sucks and they did not initially solve the problem and they did not even bother to try going the extra mile this place is garbage!!!!!!!! More

by Lisanoel601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cristobal Vidal, Umar Mohammed, Santiago Roldan, Dawn Pallochick
Aug 31, 2022 -

Hyundai of North Miami responded

Lisa, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 25, 2022

Very professional I'm very happy with the service, thank you for the amazing service More

by CARGOINTIME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Avila, Justin Crato, Carlos Cuba, Orlando Mancina, Orlando Castellon, Evelio Martinez, Frank Araujo, Santiago Garzon, David Britt, Daniel Jimenez
Aug 28, 2022 -

Hyundai of North Miami responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehman Hyundai, we look forward to having you as one of our valued customers for many more years to come! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 25, 2022

No one answers the phone in the service center. They’ll tell you to come pick your car up likes it a rush and when you get there they just look at you and then acknowledge you after 5 mins of just More

by Sarah J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Javon Hamilton, Wilka Bonhomme
Aug 31, 2022 -

Hyundai of North Miami responded

Sarah, We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 25, 2022

Very displeased with my service this time. This could have been a very expensive service visit More

by TEMEKA.SHERILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Mancina
Aug 31, 2022 -

Hyundai of North Miami responded

Temeka, Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

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