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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.5
2,753 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,753 reviews

March 03, 2025

It was my first time service my car, it was a great experience, great service . Also I did like the video that showed what they did. More

by lpapini13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Calvo
Report | Print
Mar 03, 2025 -

Hyundai of North Miami responded

We're delighted to hear that your first service experience at Hyundai of North Miami was a positive one! It's great to know you appreciated the video detailing the work done on your car. Thanks for choosing us, and we look forward to serving you again in the future!

March 01, 2025

Great service and support - worked with us well as we were far and made it quick and easy when we went to take delivery of the car. More

by Lisa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan was the salesman - also 5 star ! , Luis Frometa
Report | Print
Mar 03, 2025 -

Hyundai of North Miami responded

Congratulations on your new car, Lisa! We're proud to know that your purchase process was quick and easy during the delivery. Thank you for choosing Hyundai of North Miami for your automotive needs! We'll be here if you need assistance with anything else in the future.

February 27, 2025

Quick and easy experience. Pleasant and helpful staff. Highly recommend. Will continue to be a customer More

by ashfer0617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Antunno
Report | Print
Feb 27, 2025 -

Hyundai of North Miami responded

It's wonderful to know that your experience was quick and easy with our team at Hyundai of North Miami! Thank you for the recommendation, and we look forward to serving you again in the future.

February 27, 2025

Buen trató y profesionalidad con experiencia muy bonita en comprar un carro ahí con ustedes More

by Yasmany
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosniel Guerra, Ray Hernandez Perez
Report | Print
Feb 28, 2025 -

Hyundai of North Miami responded

Gracias por tomarse el tiempo de dejarnos una reseña aquí en Hyundai de North Miami, Yasmany. Nos alegra saber que disfrutó trabajando con nuestro equipo de ventas. ¡Estaremos aquí si necesitas ayuda con cualquier otra cosa en el futuro!

February 27, 2025

Good people to work with they’re very friendly and nice I had a great experience More

by Halter0727
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mauricio Antunno
Report | Print
Feb 28, 2025 -

Hyundai of North Miami responded

Thank you for the five-star review of Hyundai of North Miami! We're proud to know that enjoyed working with our sales team. Let us know if you need assistance with any future automotive needs.

February 27, 2025

Amazing Staff very helpful took some time but they were very helpful. Thank you very much Jose More

by esthercamhi57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose , Henry Cabrales, Kevin Calvo, Jorge Munoz, Cristobal Vidal, Julian Nunez, Jose Medina, Roderick Randle, Anthony Perez
Report | Print
Feb 27, 2025 -

Hyundai of North Miami responded

We appreciate your feedback and business, Esther! It's rewarding to know that our team was helpful during your recent visit to Hyundai of North Miami. Jose will appreciate the shout-out too. We wish you safe travels and look forward to your next return.

February 26, 2025

The dealership is very nice to work with and take extremely good care of my car when being there. More

by MishRam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristobal Vidal
Report | Print
Feb 27, 2025 -

Hyundai of North Miami responded

Thank you for choosing Hyundai of North Miami for your automotive needs, Mish! We're glad to know that you enjoy working with our service team. Let us know if we can assist with anything else in the future.

February 25, 2025

This was my first time visiting, and I made an appointment. I was seen in a timely manner but it took a while for the return Uber to come get me to pick up my car. More

by darlenehumes2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember her name. However, she told me that was her first week at the dealership.
Report | Print
Feb 26, 2025 -

Hyundai of North Miami responded

Thank you for sharing your experience with Hyundai of North Miami. We're glad to hear that your appointment went smoothly, though we apologize for the delay with the return Uber. We appreciate your patience and hope to serve you even better next time!

February 25, 2025

I went to refinance my Hyundai Santa Cruz today at a bank and was shocked at the additional charges this Santiago finance manager charged me for. THE BANK WAS SHOCKED. These are: TIRES AND WHEELS - $620 K More

by CLAUDIAPINNOCK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Francisco Mora, Gregory Major, Santiago Garzon
Report | Print
Feb 26, 2025 -

Hyundai of North Miami responded

Claudia, I'm truly sorry to hear about your experience and the unexpected charges. We take these matters seriously and would like to address this promptly with you. Please reach out at your earliest convenience so we can discuss a resolution together. Thank you, Hector Mota - Assistant General Manager - hectormota@lithia.com

Mar 01, 2025 -

CLAUDIAPINNOCK responded

Mr. Hector Mora - Assistant General Manager, You responded to my recent follow up complaint stating that you were truly sorry about the unexpected charges and that you took these matters seriously. You also stated that I should reach out to you as soon as possible for a resolution. Hector Mora, I have responded to you the day before yesterday from my email and you did not respond. I sent you another email yesterday and you still did not respond. I am at your dealership right now servicing the vehicle and will be making my way to your office so continue to be dishonest. You cannot hide from GOD! People, these Managers and owners at Hyundai Miami are very dishonest and like to trick customers. I have been going to their offices for a solution and they kept hiding like thieves. These Managers have been responding to me from last year I bought the car and when I reach out with my email and phone number, they haven't responded. They just responding to the review complaint as if they are helping. They are: HECTOR MOTA - ASSISTANT GENERAL MANAGER YANVCARLO GARCIA - GENERAL SALES MANAGER BRET MACY - PLATFORM MANAGER

Mar 01, 2025 -

CLAUDIAPINNOCK responded

ALSO ARYEH FOX WHO CLAIMS HE WAS THE OWNER .

February 24, 2025

My service advisor, Rod, was highly professional and pleasant. As promised, he kept the wait to a minimum and went above and beyond to make the service experience memorable. Thank you, Rod. You rock! More

by machevry1155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick Randle
Report | Print
Feb 24, 2025 -

Hyundai of North Miami responded

It's rewarding to learn that Rod provided you with a memorable service experience at Hyundai of North Miami! Our team is committed to professionalism and efficiency, so it's great to know we hit the mark. Thanks for sharing your feedback! We appreciate your business and look forward to helping you with any questions or future vehicle needs.

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