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Hyundai of North Miami

Miami Gardens, FL

Overview
Reviews
4.6
2,831 Reviews
Call Dealership (305) 306-1637
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21400 NW 2nd Avenue

Miami Gardens, FL

33169

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Showing 2,831 reviews

September 01, 2022

I love this dealer ship. I’ve been buying my card from this dealer ship and Greg major for years. I recommend everyone to go here and to see mr. Greg he’s awesome. More

by niya.williams001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Major
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Sep 02, 2022 -

Hyundai of North Miami responded

It's fantastic to hear that Gregory provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Lehman Hyundai! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

September 01, 2022

The dealership was very clean everyone was very attentive the service was great. The customer service was very good they treat one with respect and loyalty. More

by NILDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garcia
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Sep 02, 2022 -

Hyundai of North Miami responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

September 01, 2022

They almost never answer the phone and when they do I am transferred to someone’s message box. It took my a week to get a hold of someone to talk to. More

by SAMUELSABAG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Orlando Castellon
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Sep 03, 2022 -

Hyundai of North Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Sep 05, 2022 -

Hyundai of North Miami responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

September 01, 2022

Inept. I wouldn't let this guy work on a toy truck. He is the worst service advisor I have ever dekat with. I speak from experience. PLease pay heed to this More

by bigtrekki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Santiago Roldan, Michael Santallana
Report | Print
Sep 03, 2022 -

Hyundai of North Miami responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Sep 05, 2022 -

Hyundai of North Miami responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards.

Sep 16, 2022 -

bigtrekki responded

I would like for Lehman Hyundai to respond PUBLICLY to my complaint in detail. I doubt they will. I went so far as to have my car towed to a different dealer 30 miles further away rather than have these morons attempt to diagnose another issue on my car - which was attributable to the 1st and second "repairs" on my vehicle. Come on guys - I dare you to respond with an intelligent answer. BTW complaints were made to Hyundai Corporate regarding your service department.

September 01, 2022

Very good and clean inside. Service was good and as fast as it could be More

by LINA.N0428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol
Report | Print
Sep 01, 2022 -

Hyundai of North Miami responded

Lina, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Lehman Hyundai. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

September 01, 2022

Very good and attentive to detail. Service was nice and as quick as it could possibly be l. More

by LINA.N0428
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol
Report | Print
Sep 01, 2022 -

Hyundai of North Miami responded

Lina, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 31, 2022

The process took almost 2 weeks. Although I was provided a rental ( which I had to stress the need for one) I was told a certain date the car was ready almost a week after that given More

by MRS.SWEETINGCLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nestor Massani
Report | Print
Sep 03, 2022 -

Hyundai of North Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Sep 04, 2022 -

Hyundai of North Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 31, 2022

Staff are pleasant;clearly have limitations as to how much help they can provide customers. More

by VIXIE622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ned
Report | Print
Sep 03, 2022 -

Hyundai of North Miami responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Sep 04, 2022 -

Hyundai of North Miami responded

Vixie, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 31, 2022

Umar definitely needs a raise based off his commitment and dedication. His customer service is outstanding. More

by harden.ad23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Umar Mohammed, Frank Araujo
Report | Print
Sep 01, 2022 -

Hyundai of North Miami responded

Harden, Thank you for the kind words for our service department! Umar and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

August 31, 2022

Very very bad at answering the questions. I have tried to reach him more than 20 times after purchasing my 2022 Santa Fe and guess what he never answered. I hope you guys learn about some cus More

by ASHOK.PENTAHO
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kelle, Adrian Carrasco Valdes
Report | Print
Sep 03, 2022 -

Hyundai of North Miami responded

Ashok, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

Sep 03, 2022 -

ASHOK.PENTAHO responded

You could reach out to me at 630-984-5061

Sep 04, 2022 -

Hyundai of North Miami responded

Ashok, Thank you for bringing this to our attention, we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards. Tariq Siddiqui General Manager tariqsiddiqui@llithia.com

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