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Hyundai of North Miami
Miami Gardens, FL
2,831 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 31, 2022
Vehicle was supposed to be ready on 8/24. Received it on 8/27. Could never reach your service department & left 4 or 5 messages, plus emailing you twice. Terrible communication. Received it on 8/27. Could never reach your service department & left 4 or 5 messages, plus emailing you twice. Terrible communication. More
by Joeapell
Verified CustomerEmployees Worked With
Orlando Mancina
August 31, 2022
Nicole was awesome. customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman customer service is great. Nothing but the best. This is my second car that I have brought from William Lehman More
by Jamesha_Saget
Employees Worked With
Enrique Castro, Nicole Fullerton, Mohammed Ejaz
August 30, 2022
I've had my 2020 Hyundai Sonata for going on two years I've had it serviced twice , and was completely satisfied, The service advisor was very nice very explainable very detail when he spoke with me I was I've had it serviced twice , and was completely satisfied, The service advisor was very nice very explainable very detail when he spoke with me I was happy even to go in the waiting room and see coffee this last visit there was no coffee the service advisor was a very very nice guy but he just didn't explain he was in detail he didn't offer assistance for certain things and just feel so dissatisfied after paying so much money for a 30,000 mile maintenance .My last free oil change was supposedly deducted from the maintenance charges, so now I don't have an oil change left...??!!! just not excellent car care service anymore.Feeling very dissatisfied and disappointed!!!! More
by BILIN3
Employees Worked With
Santiago Roldan
August 30, 2022
The absolute worst service department ever! I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Mar I will never return for anything. The utter lack of communication and complete disregard for a customer’s time was unreal. Service Advisor Evelio Martinez was always too busy or just never returned a call as promised. Service Advisor/“Assistant Manager” Cristobal Vidal claimed that the system used to create quotes had been down but he was magically able to produce a price for the work that needed to be done manually after I had been requesting this for a week. My car was there for 10 days without a WRITTEN explanation of what the diagnostic test revealed or even a WRITTEN quote of the work that need to done to fix the problems. I would give a zero rating if I could. More
by Kam
Employees Worked With
Cristobal Vidal, Evelio Martinez
August 30, 2022
Dealership’s service department is woefully unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for informat unprofessional and lacks even the most basic concepts of customer service. Telephone system is impossible to navigate, can never call in for information, and many service advisors fail to keep customers informed. More
by BNEIL5
Employees Worked With
Javon Hamilton, Santiago Roldan, Evelio Martinez, Anthony Sanchez
August 28, 2022
Sales person Adrian was very helpful, professional and knowledgeable about the Hyundai Tucson I was looking for. Kept in touch to let me know inventory. knowledgeable about the Hyundai Tucson I was looking for. Kept in touch to let me know inventory. More
by CHERYN123
Employees Worked With
Adrian Carrasco Valdes
August 28, 2022
Fui por dos razones. 1ro. Mi Santa Fe necesitaba un arreglo. 2do. Una oferta para cambiar mi auto por el modelo 2022 sin poner dinero y bajando mi letra veinte y tantos 1ro. Mi Santa Fe necesitaba un arreglo. 2do. Una oferta para cambiar mi auto por el modelo 2022 sin poner dinero y bajando mi letra veinte y tantos dólares, absurdo, desde el comienzo yo sabia que era “fake”. Esas técnicas rebajan la credibilidad, yo creo que hasta el vendedor se lo creyó. De hecho fui por la reparación, de otra forma nunca habría ido. Pero el services desk fue excelente. El resto es Intento de venta. More
by GURKAKNIFE
Employees Worked With
Santiago Garzon
August 27, 2022
They were friendly and figured out what was wrong with my car. Very helpful. A bit pricey but what can you expect from bringing it to a dealership. car. Very helpful. A bit pricey but what can you expect from bringing it to a dealership. More
by Purpleelotus89
Employees Worked With
Santiago Roldan
