Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Hyundai of North Miami

Miami Gardens, FL

4.3
2,496 Reviews
Call Dealership (305) 306-1637
View Awards

21400 NW 2nd Avenue

Miami Gardens, FL

33169

Directions

By Type

2,496 Reviews of Hyundai of North Miami

May 11, 2024

FALSE PROMISES UNTIL THEY GET YOUR CREDIT REPORT, THEN THEY TRY TO FORCE YOU ON WHATEVER THEY WANT YOU TO BUY AND ADD TO YOUR PURCHASE. EXTREMELY DISHONEST SALES, FINANCING AND MANAGEMENT STAFF. More

by HENRRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GUILLERMO
Report | Print
May 14, 2024 -

Hyundai of North Miami responded

Henry, We appreciate you bringing your experience to our attention. We strive to maintain transparency and honesty in all our interactions, and we're disappointed to hear that we didn't meet your expectations. Your satisfaction is important to us. If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to contact me directly at bmacy@audicoralsprings.com. I will respond as soon as possible. Thank you, Bret Macy Platform Manager

Helpful
May 05, 2024

The delivery guy (Dante English ) was professional and good. He called whilst on his way. More

by ama23us
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
James Neely, Davian Bell, Jose Alfonso, Gregory Major, Daniel Jimenez, Andrew Ellis, Dewis Avila, Bret Macy
Report | Print
May 06, 2024 -

Hyundai of North Miami responded

Thank you for sharing your feedback with us. We appreciate your acknowledgment of Dante English's professionalism and prompt communication during the delivery process. If there are any aspects of your delivery experience that you feel could have been improved or if you have any further feedback to share, please don't hesitate to reach out to me at bmacy@audicoralsprings.com. I will respond at the first opportunity. Thank you, Bret Macy Platform Manager

Helpful
May 03, 2024

It was a happy atmosphere with very nice and professional staff. All were fast and efficient in their duties. More

by CARLOS.ED44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire Castro 5 stars
Report | Print
May 03, 2024 -

Hyundai of North Miami responded

It's wonderful to hear that you enjoyed the atmosphere and found our team at Hyundai of North Miami professional and efficient. Thank you, Carlos, for sharing your experience with us! If there is anything you need, feel free to reach out to us. Our team is here to assist you!

Helpful
May 02, 2024

The service and welcoming smile was the main influence to buy thanks again smile always More

by Roy.moses
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregory Major
Report | Print
May 03, 2024 -

Hyundai of North Miami responded

Hello Roy, Thank you for choosing us for your purchase, and for your feedback. We're glad to hear that our service and welcoming atmosphere played a positive role in your decision. We strive for excellence and hope to earn a full five-star rating from you next time. Please feel free to reach out to me directly if there's anything specific I can do to enhance your experience further. Thank you, Henry Cabrales Service Manager henrycabrales@lithia.com

Helpful
May 01, 2024

Excellent service , I was finally able to find a good deal that worked for me getting a car More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire
Report | Print
May 02, 2024 -

Hyundai of North Miami responded

We greatly appreciate your feedback, Daniel! It's great to hear that you found a deal on a car that suits you. At Hyundai of North Miami, delivering exceptional service and assisting our customers in finding their ideal vehicle is our top priority. Should you have any queries or require assistance down the road, please feel free to get in touch. Wishing you safe travels and many enjoyable miles ahead with your new car!

Helpful
April 29, 2024

Great sales staff. Extremely thorough and polite. Efficient with time and detail. Very clean showroom. More

by DAVIDSSHERMAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan , James Neely, Gregory Major, Daniel Jimenez
Report | Print
Apr 29, 2024 -

Hyundai of North Miami responded

We're delighted that you had a positive experience with us, David! Thank you for your kind words about our sales staff and showroom. Delivering thorough, courteous, and efficient service is our top priority, and we're delighted to hear that we met your expectations. If you ever need anything else, please don't hesitate to reach out to us at Hyundai of North Miami. We appreciate your support!

Helpful
April 29, 2024

They have made a noticeable effort to improve their service and customer relations. Customers have benefited from this effort. More

by moracamm11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dewis Avila
Report | Print
Apr 29, 2024 -

Hyundai of North Miami responded

Thank you for your review! We're glad to know that our efforts at Hyundai of North Miami are being noticed and appreciated. We always strive for top-notch service, so it's great to see customers like you benefiting from this. You are warmly welcome to visit again for any future assistance you may need.

Helpful
April 27, 2024

I'm happy,is Nice and easy, my car is good and confortable, the price is good More

by LISANDROVIELMA1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge estrada
Report | Print
Apr 29, 2024 -

Hyundai of North Miami responded

We appreciate you taking the time to share your satisfaction, Lisa! It's fantastic to hear that you're pleased with your new car and find it comfortable. Ensuring our customers receive great value for their investment is our priority at Hyundai of North Miami, and we're glad we met your expectations. If there's anything more we can do for you, please feel free to reach out. Enjoy your new ride!

Helpful
April 24, 2024

DO NOT PURCHASE A VEHICLE FROM HERE! !! I would leave ZERO stars if I could, but that’s not an option. Purchased a vehicle from here and the check engine light came on before we even got More

by Halee P.
Recommend Dealer
No
Employees Worked With
N/A. Multiple employees.
Report | Print
Apr 25, 2024 -

Hyundai of North Miami responded

Halee, It is disappointing for us to read about the challenges you have faced with your recent vehicle purchase and understand the inconvenience and frustration it has caused, especially regarding the miscommunication and lack of follow-up you encountered. Providing excellent service to our customers is our top priority, and we regret that we have fallen short of your expectations. We would like to address this issue promptly and ensure your satisfaction. Please send your best means of contact to henrycabrales@lithia.com, and I will reach out to you as soon as possible. Thank you. Henry Cabrales Service Manager

Helpful
April 22, 2024

I had very good experience in the dealership everybody was very helpful and nice so that made buy the car More

by RUBEN Zalayet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yanire castro
Report | Print
Apr 22, 2024 -

Hyundai of North Miami responded

It brings us joy to know that everyone was super helpful and nice to you here at Hyundai of North Miami, Ruben. Buying a car is a big decision, so having a supportive team around you can make all the difference. If there's anything else we can do to make your experience even better, just give us a shout. We're here for you every step of the way!

Helpful
1
2
3
...
250