Hyundai of Palatine
Palatine, IL
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bad experience they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was sub they changed the price when I was ready to buy and now the price is back to what it was before I already bought a new car but I feel like I was subjected to a discrimination in this place this is my experience the choice is yours More
Best salesman This was my first time buying from Patrick Hyundai in palatine and it was a great choice. I had an amazing experience. The salesman I worked with was This was my first time buying from Patrick Hyundai in palatine and it was a great choice. I had an amazing experience. The salesman I worked with was Jim Delaney and he was professional, fast, and efficient. I got the car I wanted for the price I wanted and was extremely helpful. He is friendly, knowledageable and approachable. I would recommend him to anyone. All the people there work as a team and even when it was chaotic and busy at the time that I went, they helped each other out so I could leave. More
Extremely helpful I have always had a great experience at Patrick Hyundai. Pat McMahon was so great and accommodating. It was incredible to be treated so great and I de I have always had a great experience at Patrick Hyundai. Pat McMahon was so great and accommodating. It was incredible to be treated so great and I definitely would and have recommended Patrick Hyundai in Palatine to friends. More
Outstanding Service Department The entire staff is friendly and customer focused. I was not happy with service work done at another place, and I had tried Patrick Hyundai a couple o The entire staff is friendly and customer focused. I was not happy with service work done at another place, and I had tried Patrick Hyundai a couple of times and had liked them so far. For a major service work, I gave them an oppurtinity - they were able to work around schedules and give me a loaner car for the couple of days my Santa Fe was in the shop. The time estimate and the quality of work was very high. This has been the best service experience in last 5 years - credit goes to the service team in working well as a team (esp John). More
New Car purchase Mike has treated me very well and answers every question I have. I haven't bought a car in 17 years and was very pleased with the service. Mike has treated me very well and answers every question I have. I haven't bought a car in 17 years and was very pleased with the service. More
Oil change and recall service Great customer service very friendly people working there. They took good care of handling me and my car. It was a very busy Saturday when I went in Great customer service very friendly people working there. They took good care of handling me and my car. It was a very busy Saturday when I went in, my only issue was that my service took about an hour and half longer than they projected and told me it would. Honestly that's not a big deal and again they were super busy so I understand the reasoning for the delay. I would advise them to just do their best to give honest and accurate predictions on the time needed for the job just so nobody has false hopes. Overall good experience More
2015 Elantra Limited H-ELA Best choice and best experience ever. I went to visit Patrick Hyundai of Palatine, in search of a new vehicle. Of Course, I was expecting this dealers Best choice and best experience ever. I went to visit Patrick Hyundai of Palatine, in search of a new vehicle. Of Course, I was expecting this dealership to be like any other dealership (where you go and every employee hounds you, from the moment your foot hits the dealership pavement). To my surprise, I was given the opportunity to look around WITHOUT the lingering feeling that someone was watching. An extremely nice gentleman named David Polcik, greeted me as I made my way to the door, and made the entire car buying experience about me. I ended up driving off the lot in a brand new 2015 Hyundai Elantra Limited. This dealership is extremely clean, and all the staff are amazing. I would never think twice about purchasing another vehicle, without visiting Patrick Hyundai of Palatine. I truly have David to thank, for helping me have the best car buying experience anyone could ask for. Dave was so helpful with all my questions. I personally want to thank David Polcik as a sales representative and business manager Brian Wheeler for the best deal on financing my car. Love my new ride! More
A very satisfactory experience in buying a new car. The experience was great! The salesman that we talked to was really excellent. He was very professional, very friendly and easy to talk to. He put us The experience was great! The salesman that we talked to was really excellent. He was very professional, very friendly and easy to talk to. He put us right on eased with his smile and personality. He did not try to push us in getting a more expensive brand. We already knew what we wanted. We have researched the car on the internet. We wanted the Elantra 2014, but there were very few left. So, we went for the Elantra 2015, and we end up with a great deal. The facility was nice and clean. I would highly recommend this dealership to anyone who wants good and friendly customer service. More
2014 Elantra My sister actually talked me into getting a new car. I had a 97 Ford f150 it took A LOT of convincing. Ended up wanting an Elantra (great gas mileage, My sister actually talked me into getting a new car. I had a 97 Ford f150 it took A LOT of convincing. Ended up wanting an Elantra (great gas mileage, would save me money in the long run). So she came with to help, this was my first time dealing with buying a car especially a new one. Ended up with a GREAT salesman Jim Dulany. It was a long process and made for a long day seeing as my sister brought my young nephew with. But after all was said and done I walked out with a new 2014 Elantra with all the extras I wanted. Thanks so much to Jim and Brian on figuring out my crazy mess to buy my first car. :) More
A wonderful car buying experience I was very pleased with my experience in buying my 2014 Elantra.It couldn`t have been any better.I selected this dealership because my daughter had bo I was very pleased with my experience in buying my 2014 Elantra.It couldn`t have been any better.I selected this dealership because my daughter had bought two car from them and was very satisfied. More