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Hyundai of South Nashville

Nashville, TN

not yet
rated
189 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1635 Bell Rd

Nashville, TN

37211

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Showing 189 reviews

November 18, 2023

It was amazing , everything went well. I was able to wait in the waiting room as my car got serviced. It was ready in less than 30 minutes , that was lovely !! The agent was wonderful 😊 More

by harissreka1467
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name , an African American
Dec 02, 2023 -

Hyundai of South Nashville responded

Hi Harissreka1467, thank you so much for your positive comments about Downtown Hyundai!

November 17, 2023

I've made four new vehicle purchases at Downtown Hyundai since 2021. The sales staff have been great to work with. For my recent purchase I worked with salesman Drew and sales manager Johnny V. Always a ple More

by Gord R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Drew B., & Johnny V.
Dec 02, 2023 -

Hyundai of South Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 11, 2023

What a mess! Scheduled a recall appt. for 3 months & then parts were not there! Call and ask for a loner then parts miraculously appear and car is fixed. I had to More

by cristyricker
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan
Nov 14, 2023 -

Hyundai of South Nashville responded

Cristyricker, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

October 25, 2023

service was good, fast and communication was good, attentive, will come back again in future More

by somnath jana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal
Nov 01, 2023 -

Hyundai of South Nashville responded

Somnath Jana, we're glad you had such a wonderful experience with us!

October 23, 2023

Sales people knowledge about operation of the car was limited. Am trying to figure out how to operate all the features of the car myself. More

by hdroth
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
christain
Nov 01, 2023 -

Hyundai of South Nashville responded

Hdroth, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

October 18, 2023

Came in for a recall appt. I was greeted by Jamaul. He was so professional and kind, keeping me up to date on progress and follow up. My wait was only an hour which I consider More

by bethbanksrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamaul
Nov 01, 2023 -

Hyundai of South Nashville responded

Hello Bethbanksrn, thank you; we appreciate your feedback!

October 02, 2023

Avoid this dealer at all cost. Thier staff is incredibly unprofessional and their service department is absolutely horrific. Bought a Hyundai Tuscon Hybrid and have had to take i More

by btim21459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Oct 05, 2023 -

Hyundai of South Nashville responded

Hi Btim21459, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

September 22, 2023

Drew was professional and helpful when it came to helping me purchase my first brand new vehicle. More

by Bphillips6521
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew
Sep 27, 2023 -

Hyundai of South Nashville responded

Bphillips6521, thank you for your kind review; we are happy to pass along your comments to the team here at Downtown Hyundai!

September 15, 2023

I had a great experience with Mr. Gaston. He was knowledgable, patient with my questions and needs, and overall super friendly. He was great to work with! More

by teeitup5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chubby Gaston
Sep 27, 2023 -

Hyundai of South Nashville responded

We appreciate your positive review about your recent experience with us!

September 14, 2023

Sticker on windshield says oil last changed in March . Paint missing on two doors. Can’t get through to repair departments.No one showed me how to use the screen. What am I supposed to do? More

by Fiona
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chubby, Alex
Sep 27, 2023 -

Hyundai of South Nashville responded

Hi Fiona, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

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