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Hyundai of South Nashville

Nashville, TN

not yet
rated
189 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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1635 Bell Rd

Nashville, TN

37211

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Showing 189 reviews

October 24, 2022

Service at Downtown Hyundai is great. They don't keep you waiting and stay in contact with updates the whole time they have your car. Tommy was very helpful and friendly. Highly recomm More

by Beth DeGrandis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy
Oct 27, 2022 -

Hyundai of South Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 20, 2022

The dealership, they will find the car you want, to make you a satisfied customer. More

by dr.harris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Terry Upton
Oct 27, 2022 -

Hyundai of South Nashville responded

Dr.harris, your wonderful feedback and rating mean a lot to us.

October 05, 2022

My Service Manager Angel really took care of me! Downtown Hyundai is lucky to have him. Very professional and communication was great! If I could have, I would have given my experience 6 stars! I wi More

by Vincent K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Oct 13, 2022 -

Hyundai of South Nashville responded

We appreciate your positive review about your recent experience with us!

October 04, 2022

I really enjoy my experience with Joe, my rep, explaining everything to me. It was a very smooth process. More

by darylpegues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Oct 13, 2022 -

Hyundai of South Nashville responded

Hi Darylpegues, we are very happy to have provided you with such a positive experience!

October 03, 2022

I am very pleased with the service on my 2013 Hundai Sonata Hybrid. The staff is very courteous and professional. Thank you More

by annallen333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamal, Angel
Oct 13, 2022 -

Hyundai of South Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 30, 2022

Awful. A part had to be ordered and I was not notified it had arrived. I placed calls to service advisor and other folks there and no one called me back. More

by sgb
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown
Oct 06, 2022 -

Hyundai of South Nashville responded

Hi Sgb, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described.

Oct 06, 2022 -

sgb responded

I don't know what you can do about it at this point. I live in Franklin and there is an agency near there. I just need to start the process again.

September 13, 2022

Angel and Brian were very prompt and courteous. They were very attentive to my request and suggested services that might be beneficial. However they were not pushy to upsale products which I apprec More

by egreer03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel M;Brian
Sep 18, 2022 -

Hyundai of South Nashville responded

Thank you We hope to see you soon! again for taking the time to let us know how we did. We hope you have a great day!

September 11, 2022

Gina was absolutely great! She addressed all of my concerns in a timely manner and made my service easy breezy! More

by Mj D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Oct 07, 2022 -

Hyundai of South Nashville responded

Hi Mj D, we are very happy to have provided you with such a positive experience!

September 09, 2022

Excellent customer service. No long wait times. Pricing of service was reasonable. No pressure to purchase additional products More

by egreer03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel and a man he was training (very nice) nice
Oct 07, 2022 -

Hyundai of South Nashville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 08, 2022

Waited too long to get an oil change. .. 5 hours, including about half an hour to pay for the service. I won't have my car serviced there anymore. I received an email and text with service More

by downtownhuyndai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know
Sep 12, 2022 -

Hyundai of South Nashville responded

Hello, this is certainly not the type of experience that we want you to have. Please reach out to Robert Sullivan at (615) 395-6631 so we can review this experience with you. Thank you.

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