Hyundai of South Nashville

Drive into Nashville to check on a few things. Andrew helped us out. He was great. Andrew helped us out. He was great. More

The worst experience , the charge labor for everything . Quote 900 , when I pick up my car 1500 …. I paid 1200 at the end ….. never back again Quote 900 , when I pick up my car 1500 …. I paid 1200 at the end ….. never back again More

Salesman listened, and expressed concern for our questions, friendly, personable, explained the process and answered all questions questions, friendly, personable, explained the process and answered all questions More

I bought the car here brand new 5 months ago. The oil change was free but I feel like the tires rotation should've been free too not $31 dollars and it was free for the lady setting in the waitin The oil change was free but I feel like the tires rotation should've been free too not $31 dollars and it was free for the lady setting in the waiting area next to me for some reason. Other brands do up to 35000 miles or three years complimentary service not here though I still have just one more free oil change. I don't know if it's Hyundai or just this dealership. Oil mileage, when I bought the car I was told every 8000 miles, when I showed up for service 6000 miles and the windshield sticker 5000 miles. More

If I could give zero stars I would. This dealer should not be allowed to affiliate with Hyundai- their customer service is so poor. I am usually very laid back but the service guys drop This dealer should not be allowed to affiliate with Hyundai- their customer service is so poor. I am usually very laid back but the service guys dropped the ball three times, failing to replace a tire before my 14hr move out of state so I had to come back to the dealership twice and delay everything. They also took twice as long to work on my car and I had to go find my car when it was done and ask to be checked out. Not a single person t presence, said hello or have any kind of status update on my vehicle during the process. No one had any sense of time or seemed to care for their customer’s experience. They also replaced the tire and completed my 20k mile maintenance but did not even check to air up the other 3 tires so I had to do that myself upon leaving. Every other Hyundai dealership I’ve been to also at the minimum runs your car through the car wash when you get a service done- especially on a brand new limited vehicle that costs over $40k. This dealership didn’t even wipe off the windshield. Seriously awful. Also throughout the whole three day process to get this done I tried calling the service department and throughout each day they were completely unreachable. This is by far the worst service experience I’ve ever had which is so sad considering it was something so simple and should’ve taken an hour in one single day to get done. More

Great experience from the moment I walked in to the moment I drove out of the dealership with my brand new car. Drew was great and the buying experience was easy and painless. moment I drove out of the dealership with my brand new car. Drew was great and the buying experience was easy and painless. More

2 week appointment .. 2 hr wait .. PART NOT IN .. have to make another trip. DISSATISFIED BIG. Parts department dropped ball. After another trip and recall is done ... I WILL NOT BE BACK AND WILL NOT RECOMM make another trip. DISSATISFIED BIG. Parts department dropped ball. After another trip and recall is done ... I WILL NOT BE BACK AND WILL NOT RECOMMEND DEALERSHIP. More

Unfortunately I was charged service for wipers, service for tire rotation and service for oil change. 3 service charges. Every Hyundai dealer tgat I have stopped I have been only charge 1 service charge. for tire rotation and service for oil change. 3 service charges. Every Hyundai dealer tgat I have stopped I have been only charge 1 service charge. Not too mention I was charge separately for each wiper, it’s always a pair and separate the back one. Not satisfied at all. More

Very helpful and respectable hardworking people. Got me what I needed even with all the problems my car had. what I needed even with all the problems my car had. More

Never any problems with my service. Totally satisfied!! aways have my car serviced at dealership. aways have my car serviced at dealership. More