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Hyundai of Trenton - Service Center

Trenton, NJ

2.5
35 Reviews

35 Reviews of Hyundai of Trenton - Service Center

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July 16, 2020

I had an unexpected and amazing experience @ Davis Hyundai. My salesperson, Andrew Gayles-Jones was theee Best! I initially came in for service on my 2015 Hyundai. Andrew put me in a 2020 Sonata w/ More

by duchessmccoy
Recommend Dealer
Yes
Employees Worked With
Andrew Gayle-Jones
June 13, 2020

Everyone was great I was in and out with in houri done remember his name but he was very nice everyone that was there they all get a five stars More

by Shoatsdenise
Recommend Dealer
Yes
Employees Worked With
Miguel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember his name but he get a five star, Jim Gilch, Paul Olayemi, Tony Taylor, Crispin Lopes, JB Bennett, Ron King, Terrence Devlin, Crystal Gayle, Jamison Luciani
November 28, 2019

We get great service. We trust that our vehicles are road ready. As a woman, I am treated well. I am not treated like I do not know about my car. It has been my experience in other repair shops. More

by Gail
Recommend Dealer
Yes
Employees Worked With
Ray, Tony Taylor, Ron King, Crystal Gayle
Nov 29, 2019 -

Hyundai of Trenton responded

Gail, Thank you for the 5 star review, our service department at Davis Hyundai works hard to make sure each and every customer is treated fairly with the utmost respect. We are happy to hear that you trust we will take good care of your car and you. Thank you from the Davis Hyundai Service headed by Tim.

September 14, 2019

Poor Customer Service, Half-xxx Diagnostic Testing I brought my car into this service center and had Johnny Chew as my advisor. He has very poor customer service and was very short with me. I did not a More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnny Chew
Oct 18, 2019 -

Hyundai of Trenton responded

We greatly apologize for you not receiving the service you expected and deserve. We will work to correct any issues you experienced, if you have any other concerns please contact the service manager Tim Connor who would be happy to address any concerns you have.

February 27, 2018

Service was excellent Trey is the best. He gives excellent customer service. We are pleased with this dealer. Trey is a true professional. He cares about the customer a More

by carlag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Krajewski Krajewski
August 03, 2017

Dealer did not let me know about the tire difference has car I purchased a elantra in 2014 the car had low profile tires. I had traded in a sonata that I had just purchased a few months before. It was for my mot More

by Davis123
Recommend Dealer
No
Employees Worked With
The salesmans name was John and is no longer employed at Davis.
Sep 05, 2017 -

Hyundai of Trenton responded

Thank you for taking your time to write a review and make us aware of your concerns. Our dealership is recently under brand new management and our #1 focus is full customer satisfaction. Please reach out to me at mpugliese@davisdealerships.com to share more details, or please feel free to stop in and ask for me, Mike Pugliese, General Sales Manager!

July 18, 2017

bad used car got a used car got a car fax thay said the car was never hit xxxxxxxxx the car had ton of body work dun went back and said some thing to the oner thay More

by got xxxxet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Hall
Jul 18, 2017 -

Hyundai of Trenton responded

Thanks for reviewing us. We provide all our used vehicle customers with a carfax history report and obviously you were able to test drive and inspect it prior to purchasing. Please feel free to reach out to me directly to explain what car you purchased and the specifics of your situation. Sincerely, Jim Gilch jgilch2@davisdealerships.com

April 21, 2017

Great Experience Very friendly staff. They helped me understand what was wrong with my vehicle. And they finished all repairs in a timely manner while I waited More

by Anon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Shinkle
August 12, 2016

Service. I love their service department. Davis' service department is awesome. The lounge is clean with wifi and coffee. The people who take care of us are professional and courteous. I never More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey and I think Christine
August 03, 2016

Great Experience Five stars seems not to be enough in comparison with another dealer in this area. What a pleasant experience to be treated as a valuable customer and More

by Doris, 2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lewis Shinkle