Hyundai of Trenton - Service Center

Service Trey was awesome! Very accomodating and knowledgeable, particularly towards someone who has zero knowledge of cars. Very funny and warm personality as Trey was awesome! Very accomodating and knowledgeable, particularly towards someone who has zero knowledge of cars. Very funny and warm personality as well. Highly recommend! More

Car Service I took my hyundai in for servicing and had a great experience. Not only were they extremely helpful but explained everything and fixed the problem qu I took my hyundai in for servicing and had a great experience. Not only were they extremely helpful but explained everything and fixed the problem quickly. This was truly a painless experience and I would recommend this dealership to all. Trey was great! More

Horrible Customer Service on my 2012 Hyundai Genesis Coupe Davis has been horrible from day 1 of buying my car..I own a 2012 Genesis Coupe, that I purchased in February 2012 from Davis Hyundai...I originally w Davis has been horrible from day 1 of buying my car..I own a 2012 Genesis Coupe, that I purchased in February 2012 from Davis Hyundai...I originally walked off of the lot as a lease for $360/month 2 days later I got a call saying I couldn't get approved for a lease but I was approved with a cosigner for a finance at $469...my 2 year old car has now been in the shop for 2 weeks...I have had to call daily with no answer finally going to the dealership to get 30seconds of time from the service manager to tell me to be patient...they tell me they will call me by a certain time and it never hear from them..the customer service in the service department has been below par and I can say that after my car is fixed I will not do future business with Davis Hyundai and probably Hyundai all together! More

Superior service Very good service when I walked in I was greeted and felt welcome. Definitely recommend going there! Very friendly. helpful no games the the person t Very good service when I walked in I was greeted and felt welcome. Definitely recommend going there! Very friendly. helpful no games the the person that helped me name is Robert exemplifies great customer service from the moment you pull up to the service area to the moment your car is delivered after service is complete. More

My 2013 Santa Fe Sport was ready when promised, which was important as I was waiting for it and had additional appointments that day. The staff was professional and courteous, and the waiting area was very important as I was waiting for it and had additional appointments that day. The staff was professional and courteous, and the waiting area was very clean and comfortable. This was my third visit for manufacturer-recommended service on my car, and every visit has exceeded my expectations. Davis Hyundai exemplifies great customer service from the moment you pull up to the service area to the moment your car is delivered after service is complete. More

I purchased a brand new 2010 Hyundai Accent from this dealership in July 2010. After I brought it in to have a cruise control added, I noticed my tires looked dingy and older than the ones that were ori dealership in July 2010. After I brought it in to have a cruise control added, I noticed my tires looked dingy and older than the ones that were originally on it. Silly me for allowing myself myself to think I must be mistaken. Nearly 1 year and 6 months later, not even at 30 thousand miles I brought my car to another service center for the first time and they brought me under the car to show me tires that were worn smooth on the inside. No, this center didn't do a swap on me. They were small and I could see my car the entire time they worked on it. The truly sad thing is, I had asked the dealership service multiple times about the brakes not feeling right at 2-3 prior services which (besides them asking for a ridiculous 15,000 mile service price) lead me to try a different auto shop recommended by a trusted associate. My tires were so worn I needed to replace them right away. The weather had been wet and the car already wasn't stopping properly and had been slipping and scaring me. These were Kumho tires that should last up to 70 thousand miles, worn smooth before 30 thousand. The New Service Shop told me there was no way I could have caused that much damage in such a short period of time. They even gave me my new tires at cost. I heard the entire conversation with the tire sales people. Not to mention I was still back in my car in an hours time even with all the hoopla and waiting for the tires to arrive. Was Davis friendly and helpful when I bought the car? Yes, very much so. Did I walk away feeling like I got a great deal at the time? Definitely! Do I feel like I got a great deal now? NO! Do not be fooled! Do not be taken! Do your research, know your car. Or they will scam you. And please, if you've also been scammed and you know it contact corporate Hyundai and tell them. Nobody should be allowed to treat other human beings this way. They could have killed me by assuring me nothing was wrong. Or even worse, those worn tires could have crippled me for life putting my loved ones in financial and emotional strain. I assure you, I will never by a Hyundai again. Especially not from Davis Hyundai. Nor will I by anything from any Davis owned dealerships! More