Hyundai of Wesley Chapel

Location is close to my house and convenient. The facility is clean and easy to maneuver through. The facility is clean and easy to maneuver through. More

Excellent communication at all times. All work performed in great time and done as expected. All work performed in great time and done as expected. More

Attention to my comfort, comfortable waiting area, service manager kept me updated on status. Thanks service manager kept me updated on status. Thanks More

Brianna was not my contact person. Jasmin was and she did a good job. But communication with the service dept was the worst I’ve ever encountered. No communication via phone or email Jasmin was and she did a good job. But communication with the service dept was the worst I’ve ever encountered. No communication via phone or email for days. They claimed one day that the phones weren’t working. The next day when I asked why they didn’t email me they said now the internet wasn’t working. Phone calls not answered nor vm returned. The estimate for the repair was over twice what one would pay anywhere else. (I called and got estimates). I bought my car there and have used the service dept for over 10 years. I will not be back. One positive - the Lyft service is a great convenience Another positive - Jeremy the mechanic was great in describing the problems with my car. More

Amy is the absolute best! ! She is very friendly and efficient - you usually see her running all over the place getting her customers taken care of. Thank you for taking care o ! She is very friendly and efficient - you usually see her running all over the place getting her customers taken care of. Thank you for taking care of me Amy! More

The waiting room was real nice and the bathroom was really clean. Look forward bring my car back next year really clean. Look forward bring my car back next year More

Amazing service from everyone but especially Saleena from the service dept. She has been great with communication. Everyone has been understanding and really hearing our concerns and needs. Though the vehicl the service dept. She has been great with communication. Everyone has been understanding and really hearing our concerns and needs. Though the vehicle has been having ongoing issues. I feel comfortable to contact them and talk through the issues. I don’t feel as though I am getting scammed or am anxious about being my car here. More

The People were very nice, the check in was very fast. We did not have to wait nothing.. You need to improve in service appointment. . We did not have to wait nothing.. You need to improve in service appointment. . More

Dropped my car in for a broken radio, was picked up by a friend and was told it was fixed and had to return the next day to then be told that they couldn’t fix the problem and have to order a new radio I ha friend and was told it was fixed and had to return the next day to then be told that they couldn’t fix the problem and have to order a new radio I have to wait an entire month for. More

Arrived for service and was greeted by Anthony, asked a few questions and then explained everything that needed to be done! Thorough and pleasant! Showed me to the waiting area and offered me refreshments. few questions and then explained everything that needed to be done! Thorough and pleasant! Showed me to the waiting area and offered me refreshments. Have never been treated this well anywhere!! Definitely will return !! More