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Arthur "AJ" Wilson

Overview Reviews (54) Inventory (552)

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Arthur "AJ" Wilson

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Arthur "AJ" Wilson

Service Advisaor

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.6

54 Reviews

Overview Reviews (54) Inventory (552)

4.6

54 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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54 Reviews of Arthur "AJ" Wilson

May 03, 2024

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Employee Rating

The service department is a joy to work with. They take great care of us and our vehicles, to just wish appointments could be scheduled sooner. As for the sales team, they can learn from the se They take great care of us and our vehicles, to just wish appointments could be scheduled sooner. As for the sales team, they can learn from the service department. More

by BARBLOWELL

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Fabio Castellon , Saleena is awesome 👍

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May 02, 2024

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AJ did a gGreat job keeping me informed on the status of my vehicle’s repair. my vehicle’s repair. More

by DMOSE28

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Workmanship

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Recommend Dealer

Yes

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May 03, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

May 01, 2024

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Thoroughly dissatisfied. No communication whatsoever from the service rep. He also did not follow up and provide the necessary information he was supposed to. No communication whatsoever from the service rep. He also did not follow up and provide the necessary information he was supposed to. More

by Dissatisfied Customer

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April 28, 2024

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AJ took great care of me and my car. Got the oil changed and tires rotated. Car is as good as new. Got the oil changed and tires rotated. Car is as good as new. More

by patrickgallagher508

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Zack Davis

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Apr 29, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Patrick, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

April 27, 2024

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AJ was very knowledgeable and friendly. Overall great job. Thanks for a good experience. Perfect coffee bar Overall great job. Thanks for a good experience. Perfect coffee bar More

by ZITCH64

Verified Customer

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Recommend Dealer

Yes

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Apr 28, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that AJ met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 25, 2024

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They were profession, courteous and timely. My appointment was easy to make and the service was completed perfectly. My appointment was easy to make and the service was completed perfectly. More

by tomsak1234

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Charlie Betances

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Apr 26, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 24, 2024

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Quick on time service representative was respectful and communicative got me out just past time asked communicative got me out just past time asked More

by GREGORYACOX

Verified Customer

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Recommend Dealer

Yes

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Apr 24, 2024 -

Hyundai of Wesley Chapel responded

Gregory, it's great to hear that we were able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

April 14, 2024

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Staff was very helpful and it was the quickest oil change I have had done at a Hyundai dealership. change I have had done at a Hyundai dealership. More

by Dolphins4864

Verified Customer

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Recommend Dealer

Yes

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Apr 15, 2024 -

Hyundai of Wesley Chapel responded

Hi there, we're glad to hear you found our staff was so knowledgeable and helpful! It is great to hear everything was done quickly and to your satisfaction!

April 13, 2024

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Employee Rating

It took them over 2months to repair my car and while waiting for repairs my garage kept car. Was given back to me with water stains in the paint while it was left outside uncared for. My car will have t waiting for repairs my garage kept car. Was given back to me with water stains in the paint while it was left outside uncared for. My car will have to be repainted to look like it was when I brought it in for repairs More

by jd4339355

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Mark Salerno

Helpful 0

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Apr 15, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

April 13, 2024

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Employee Rating

Joel was wonderfully helpful with my tire issue. He got me a fantastic deal and was just so pleasant. He got me a fantastic deal and was just so pleasant. More

by pshigbee

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brianna Hacker, Joel Rivera

Helpful 0

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Apr 14, 2024 -

Hyundai of Wesley Chapel responded

We are delighted that Joel provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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