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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,542 Reviews
Call Service Center (813) 279-7400

1,542 Reviews of Hyundai of Wesley Chapel - Service Center

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June 10, 2025

The worst after having a tire change end up with close to 2k in damages cause the tire exploded 1 hour later. More

by CASSANDRE.CHERY29
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Marcano Anthony
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June 10, 2025

Everyone was very polite and helpful. The waiting area was clean and comfortable. The ability to obtain coffee and water was very nice, Thank you. More

by primetimer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reinsch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

June 09, 2025

Great service as always. Anthony goes above and beyond for my vehicle and my satisfaction. More

by stevenc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

June 08, 2025

The service intact went very smoothly… everyone was very polite and efficient. Provided update on status and repair was completed as promised More

by franm13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nico
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Jun 08, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

June 08, 2025

Always liked the service department - unfortunately for them, I have a client that is a mechanic and I’ve used him for 25 years. So I typically only go to Hyundai for recalls or if my mechanic suggests it. More

by MADHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 08, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

June 07, 2025

Knows their business I am glad I purchased a Hyundai Santa Cruz am glad I'm able to get my car service at this dealership More

by johnnyw2001
Recommend Dealer
Yes
Employees Worked With
Selena
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Jun 07, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 07, 2025

Jasmine Yarwoods service was excellent, but the overall experience was poor. Lack of communication led to our vehicle not being finished on time and on top of that they damaged our vehicle with additional More

by DGORDON305
Recommend Dealer
No
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
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June 06, 2025

Took care of all my issues Including the recalls I didn't know about at the time More

by KEVINBOUNDS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

June 06, 2025

There was a quick response when arriving and also filled the windshield wiper fluid. Cost was reasonable. More

by WHITTJD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Jun 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

June 06, 2025

The first intake staff advised me to leave my vehicle and wait in the reception area which I did. During my 55 minute wait, I ask him if I needed to do anything to have my car checked in. Each time, he told More

by GAYETIN
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Hyundai of Wesley Chapel responded

Gay, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

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