Hyundai of Wesley Chapel - Service Center

Polite courteous attentive eager to please new clean facilities nice waiting area with refreshments hard to get an appointment less than 2 weeks Used Blue Link got it that day go figure Wesley Chapel my facilities nice waiting area with refreshments hard to get an appointment less than 2 weeks Used Blue Link got it that day go figure Wesley Chapel my local dealer ship will continuously use More

AJ was a pleasure to deal with. Great customer service! Was taken care of immediately, and gave great advice. Great customer service! Was taken care of immediately, and gave great advice. More

Intake personnel were polite, professional & efficient. Our service rep Saleena had a pleasant demeanor & spoke to inform us of recommendations & needs of the vehicle not to “sell” us services. The work wa Our service rep Saleena had a pleasant demeanor & spoke to inform us of recommendations & needs of the vehicle not to “sell” us services. The work was finished within the timeframe promised and appears to be properly completed. Saleena provided thorough explanation of the services & costs & kept us apprised of progress during the service. Saleena provided a very positive experience. More

Always courteous and prompt. Easy process with service. Explained everything clearly. Comfortable waiting area. Could use charging areas between chairs though. Easy process with service. Explained everything clearly. Comfortable waiting area. Could use charging areas between chairs though. More

Jasmine Yarwood was very professional and friendly. She anticipated all my questions and concerns. I will ask for her when I return. She anticipated all my questions and concerns. I will ask for her when I return. More

Yasmin was great! Friendly, personable and patient with answering all of my questions. I look forward to dealing with her on my future visits for our vehicle servicin Friendly, personable and patient with answering all of my questions. I look forward to dealing with her on my future visits for our vehicle servicing. More

Easy check in process. Comfortable place to catch up on work while waiting. Yummy snacks too. Comfortable place to catch up on work while waiting. Yummy snacks too. More

Anthony went out of his way to ensure my vehicle issue was taken care of, despite the fact that I was not able to bring it into the facility until late in the afternoon. I pled my case to him and let him was taken care of, despite the fact that I was not able to bring it into the facility until late in the afternoon. I pled my case to him and let him know how Kia of Wesley Chapel service department wasted most of my day, just to turn around and tell me it should be brought to the dealer, as it would be covered under warranty. I had only owned the Palisade for a total of 5 days at the time and was terribly upset about the whole situation especially because I was due to go out of town the next day. Anthony listened to my whole story, was very empathetic and in my opinion went above and beyond to get my problem fixed that same day. I am very grateful that he was working that day and was able to help with unfortunate situation. I have previously purchased a Hyundai through Hyundai Of Wesley Chapel and I am glad that I am once again driving a product that can be brought to a facility with such ama ing customer service and quality staff. Thank-you!! More