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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,611 Reviews
Call Service Center (813) 279-7400

1,611 Reviews of Hyundai of Wesley Chapel - Service Center

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July 01, 2025

We waited over an hour for a recall I was submitted an email about and then after the waiting the agent stated my car doesn't qualify for this recall. I asked why and he said that I bought my car in Puert More

by FELINA1978
Recommend Dealer
No
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July 01, 2025

Very helpful and professional. Took my car in for maintenence without an appointment near closing time. More

by Yflyhigh1
Recommend Dealer
Yes
Employees Worked With
AJ
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Jul 01, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 01, 2025

Service Department was knowledgeable and courteous. There was a slight hiccup with the service being accomplished that day but service rep remedied the issue quickly. More

by AUGIEROD4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 01, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 30, 2025

AJ took care of things and kept us well informed . . we were in and out with no complications More

by RUSHROCKET2WIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with AJ and our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

June 30, 2025

Every one is personable and communicate well about the service to be performed on the car. More

by Cathybain10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

June 30, 2025

Good service Anthony was very helpful. Appreciated the follow up to my questions. Great job. More

by barbaraferrara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

June 29, 2025

Key card was broken by staff so we waited 3 days for car no cerdits More

by BOBBY.PAOLINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allison Goocher
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Jul 01, 2025 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, Bobby, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Jose Gesmondi Service Manager

June 29, 2025

The staff is great! ! Very courteous and knowledgeable! Best dealership/ service in Florida! I Will not go anywhere else. More

by dgoncalves003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

June 29, 2025

The service team to care of the maintenance on my vehicle and went over everything that was completed. More

by RANDALL.MILLER1971
Recommend Dealer
Yes
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Jun 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

June 29, 2025

Service at Hyundai of Wesley chapel was great, have no complaints Selena was my advisor. More

by Vleone1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mekhi Hollinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 29, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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