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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,449 Reviews
Call Service Center (813) 279-7400

1,449 Reviews of Hyundai of Wesley Chapel - Service Center

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February 25, 2024

Listened to concerns and kept me up-to-date on progress. Easy to stay in contact with any concerns More

by STLLER419
Recommend Dealer
Yes
Employees Worked With
Aj
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Feb 26, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to hear AJ provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

February 25, 2024

The service was good. The wait time was good. The service rep is very helpful. More

by LILBIT7272
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
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Feb 26, 2024 -

Hyundai of Wesley Chapel responded

Lilbit, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

February 25, 2024

Drop off was great as was ongoing communications. When I came to pay and pickup. 2 service writer looked at me and left. One ignored me. Anthony was MIA. I finally spoke up and another SW took care o More

by CMCACIOPPO
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
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Feb 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Sincerely, Jose Gesmondi Service Manager

February 25, 2024

Good experience. Car issue addressed. Friendly service offered by Jasmine. I think I would bring it back for service there More

by DF
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Yarwood
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Feb 25, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jasmine and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

February 25, 2024

My dealing was with service department and its staff: Clean area with Nice place, comfortable waiting room, polite very helpful staff Professional work pleasant experience altogether. Justin Worrell took More

by msaadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

msaadi responded

Justin Worrell took care of my Tucson for the 65500 miles service. He is a courteous man who received my car and explained what needed to be done, gave me an estimate of the cost and time needed to do the job. He kept me informed and was very helpful. (Mark Salerno is the manager I guess). I was very satisfied with Justin. He definitely deserves 5 ***** . Thank you Justin and keep up the good work.

Feb 25, 2024 -

msaadi responded

Justin Worrell took care of my Tucson for the 65500 miles service. He is a courteous man who received my car and explained what needed to be done, gave me an estimate of the cost and time needed to do the job. He kept me informed and was very helpful. (Mark Salerno is the manager I guess). I was very satisfied with Justin. He definitely deserves 5 ***** . Thank you Justin and keep up the good work.

Feb 25, 2024 -

msaadi responded

Excellent work Justin Worrell

Feb 25, 2024 -

msaadi responded

Excellent work Justin

Feb 26, 2024 -

Hyundai of Wesley Chapel responded

We are very happy to hear Justin provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

February 23, 2024

The people working Tuesday evening, when I dropped off my Sonata were friendly and efficient. The next day Anthony got my car in quickly & found that the problem was easily fixed and covered by an extended w More

by BILLD99
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
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Feb 25, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that Anthony was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 23, 2024

Very happy Every one there was very helpful. They would explain what was going on and keep you informed as to how long things would take More

by SEMSP
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Feb 23, 2024 -

Hyundai of Wesley Chapel responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 23, 2024

Was able to make appointment quickly. Honored competitor's coupon for service. Courteous service. Service was done in timely manner. More

by jthunder1
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Worrell
Report | Print
Feb 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

February 23, 2024

Special thanks to Devin Lack for the extra time and support he gave me after I purchased my Tucson. He walked me through navigating the car display screen and syncing it with my iPhone. He was very p More

by Yaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin Lack
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Feb 23, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Devin and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

February 22, 2024

Met promptly upon arrival. Waited on car while work was done. Waiting area is comfortable. Work was completed quickly and to expectations. More

by MLMCCLENNY
Recommend Dealer
Yes
Employees Worked With
AJ
Report | Print
Feb 23, 2024 -

Hyundai of Wesley Chapel responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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