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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,529 Reviews
Call Service Center (813) 279-7400

1,529 Reviews of Hyundai of Wesley Chapel - Service Center

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February 01, 2024

The whole process was done very professionally. The one thing I don't understand though is how long my appointment (for an oil change) took, 1 1/2 hour. More

by oberglarry
Recommend Dealer
Yes
Employees Worked With
Joel Rivera
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Feb 02, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joel met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

February 01, 2024

Over the top! AJ went above and beyond and was extremely friendly and so very helpful. My experience was beyond pleasant and I was very impressed with the entire e More

by yremior
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
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Feb 02, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. AJ and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 31, 2024

We were greeted immediately upon our arrival. Our service was going to be longer than originally told so we were loaned a great Hyundai Santa Cruz to get home That is excellent service! More

by RJMURPHY71
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
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Jul 20, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 31, 2024

It was a wonderful experience Jasmine guided me through the whole process from start to finish. More

by LU10LU13
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jan 31, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jasmine here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 31, 2024

I had a flat tire, came in without an appointment. They fit me into the schedule and replaced my damaged tire. I was back on the road in 2 hours. More

by SPGAAM
Recommend Dealer
Yes
Employees Worked With
Arthur Wilson
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Feb 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Arthur and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 31, 2024

Professional and friendly. And a nice lounge area for waiting for your car. Good bye. More

by VICKI
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
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Feb 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Vicki, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

January 31, 2024

It was good Jasmine was very nice. Waiting room was very clean. It was comfortable More

by purplepeak
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Feb 01, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Jasmine was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

January 30, 2024

Very good. The waiting room was nice. Waiting for the diagnostic was long. Okay thanks More

by BILLPL1902
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
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Jan 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you, Bill, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 30, 2024

Great experience - met us early and completed the work on time. Very good experience. More

by DONALD_MEYER
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Jan 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department, Donald! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 29, 2024

Jasmine was extremely personable and helpful Everything met my expectations for this visit and they helped me set up my next service. More

by JMETZLER4182
Recommend Dealer
Yes
Employees Worked With
Jasmine
Report | Print
Jan 30, 2024 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

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