Hyundai of Wesley Chapel - Service Center

The thought of needing to visit the service department, scheduling service frustrates me! The use of the app to schedule appointments is useless, calling the service department is useless, no one answers! scheduling service frustrates me! The use of the app to schedule appointments is useless, calling the service department is useless, no one answers! If you show up without an appointment you are dropped as to why I didn’t make an appointment, then I have to go through and explain all the above and the the app doesn’t show availability for 2 to 3 months out. Very frustrating! Volume selling has down this, there’s no such thing as relationship selling any longer. I’m a banker in the retails banking department, such service would result in major changes. The fact that no one cares for concerning, especially after spending nearly $45m on a new car!!! If nothing else, that price alone should demand outstanding service and ease of scheduling!!! More

Not really happy with the $750 quote I received to replace a wire in my 2.5 year old Ionic. I purchased the same cable assembly from the OEM and replaced myself for $197. replace a wire in my 2.5 year old Ionic. I purchased the same cable assembly from the OEM and replaced myself for $197. More

When I take it in they denied me my free oil change without 7500 miles on.my car since last change. Then when I reached the 7,500 mark they denied me my free oil change because I was a month over my o without 7500 miles on.my car since last change. Then when I reached the 7,500 mark they denied me my free oil change because I was a month over my oil change warrenty More

Very prompt and courteous! Brought my vehicle in before scheduled time and I received a call before my actual appointment time they had solved my issues! Great place to do bu Brought my vehicle in before scheduled time and I received a call before my actual appointment time they had solved my issues! Great place to do business! More

Came in for an oil change on the 10th. Oil leaked out on my driveway and warning lights came on. Towed it in on the 12th because of no oil in the car. Justin got it in right away and took Oil leaked out on my driveway and warning lights came on. Towed it in on the 12th because of no oil in the car. Justin got it in right away and took care of the problem. Not much good to say about the dealer but Justin was excellent. More

Everything quick and professional service . Keep you updated . Ok, hello hello hello hello hello hello hello Keep you updated . Ok, hello hello hello hello hello hello hello More

I have to say that Kristen is my favorite. She’s upbeat. She is attentive, and I love her personality. She’s upbeat. She is attentive, and I love her personality. More

Very courteous people. Everyone I talked to was genuinely nice and helpful. This is from the day I bought the car and thru my oil changes. Hate to leave anyone out, but A Everyone I talked to was genuinely nice and helpful. This is from the day I bought the car and thru my oil changes. Hate to leave anyone out, but Amy and Tom were the last two I delt with, and were nice and focused on me, and got the job done quickly. Amy was in a position to take care of an extra problem, that I wasn't sure could be done, but she handled it with a smile like I was a family member More

The nicest people great customer service can't find this know where in Florida I'm letting all my friends know where to go for auto services know where in Florida I'm letting all my friends know where to go for auto services More

The customer service was good. The waiting area was comfortable with a charging station, coffee, water and snacks available at no charge. The wait time was long. The waiting area was comfortable with a charging station, coffee, water and snacks available at no charge. The wait time was long. More