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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,529 Reviews
Call Service Center (813) 279-7400

1,529 Reviews of Hyundai of Wesley Chapel - Service Center

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January 18, 2024

Anthony— nice- polite and kept me informed—asked if he could help me in any way —good at his job— More

by RITA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review, Rita. We're happy to hear that Anthony and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The service at Hyundai Wesley chapel was a good experience informative prompt waiting time wasn’t long More

by zorayaalcocer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2024 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Very knowledgeable. . kind.. helpful . And not pushy.. best experience yet..I will be back for sure.. More

by PUNKIN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mark and Anthony and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Good customer care but should improve in the accuracy of giving estimates , others than that. Excellent More

by fhcelabration
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Joel and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

I like Hyundai first experience of checking my tire. Joel helped me and guide what to do next with my car and give portions to choose. More

by HONGAIZHAN
Recommend Dealer
Yes
Employees Worked With
Joel
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Jan 17, 2024 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

They were able to us even without an appointment which was very appreciated. Thank you. More

by INKPAPERPEACE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The service was fast and I did not wait tò . long .the waiting room was clean. More

by DATINNEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
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Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 18, 2024

Latest warranty service was fine. Regular services are expensive and not as convenient local services. More

by DIHASLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No contact with sales
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Jan 18, 2024 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

January 18, 2024

The dealership, since being renovated has improved in the areas of communication and answering phone calls. More

by RHEMSTREET513
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
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Jan 18, 2024 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

January 17, 2024

Not really happy with the $750 quote I received to replace a wire in my 2.5 year old Ionic. I purchased the same cable assembly from the OEM and replaced myself for $197. More

by MENOZI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Saleena Crespo
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Jan 19, 2024 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Sincerely, Jose Gesmondi Service Manager

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