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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,458 Reviews

1,458 Reviews of Hyundai of Wesley Chapel - Service Center

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December 02, 2023

We were helped by Jasmine and she was so much fun! She was so bubbly and so amazing and sweet to work with! My car horn is working and I am so thankful for that!! It was very dangerous without it! I a More

by ELAINE.MYERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Elaine, and we are thrilled that you found your experience with Jasmine here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

December 02, 2023

Everything went great with Westley Chapel Hyundai. Robb was extra nice with showing me all the features. Big thanks to Robb More

by VAN727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

December 01, 2023

Good job and keep up the good word , I came into for service and greeted with one of the best customer service More

by JERRYMOHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Jerry, for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

December 01, 2023

Service was great. Everyone was friendly and helpful. Gave us a car for our inconvenience. More

by mas2807
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

December 01, 2023

Service is always good and the people there are friendly and courteous. Remodel looks great. More

by JAKSIL2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

December 01, 2023

Great on time friendly,efficient service. My advisor kept me in the loop with time. More

by LADYHERRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

December 01, 2023

I have a new engine installed covered by an extended warranty, and I really thought that I was going to go round and round to get this done and it was the exact opposite. Everyone was friendly courteous More

by carplumm42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

November 30, 2023

Very poor and sloppy work. Not caring enough in trying to complete the service correctly, vehicle received dirty and bad attitudes from the service department. Have friends, fa More

by LUISPEREZ711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2023 -

Hyundai of Wesley Chapel responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

November 30, 2023

All right It was good Nothing else to say as my car didn't need a alignment before I brought it More

by Noranash1971
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Nov 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 30, 2023

I'm impressed how professional they are. So far the best Absolutely amazing, they have a good system of communication. I'm happy that I found them More

by rlilita7
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Nov 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

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