Hyundai of Wesley Chapel - Service Center

Since I first stepped in to help a friend drop off a car everyone at Wesley chapel hyundai have been amazing. Im always greeted when I go there. everyone at Wesley chapel hyundai have been amazing. Im always greeted when I go there. More

Waiting time very reasonable. Customer service is very professional and job well done and was well explained. Customer service is very professional and job well done and was well explained. More

I am not happy with the service. My appointment was on a Saturday and they told me they would not work on the car until Monday. So I decided to leave it Monday early in the morning. My appointment was on a Saturday and they told me they would not work on the car until Monday. So I decided to leave it Monday early in the morning. On Monday afternoon almost the end of the day, I got an update. I decided to go in person to see what was happening. After that, I decided to fix the car issue—left the car overnight. I called and texted twice the day after and didn’t get an update. No communication at all. On Wednesday, I called again and no one responded. Finally, they called back and ended up telling me that what they fixed was not the problem of the car, which they told me at first that was it. I understand things like that can happen, but doing your job of looking at the whole system at first and telling me about, it would’ve been better on my end. That excuse of fixing one thing at a time is not acceptable. I felt I wasn’t taken care of and the lack of communication was most of it. It felt like a rip-off. More

Very pleased, efficient, nice area too wait in. Marvin was great , only thing missing was a car wash. Marvin was great , only thing missing was a car wash. More

Excellent. I felt that everyone at the service department knew what they were doing and made me feel taken care of. It seemed like an organized place where serv I felt that everyone at the service department knew what they were doing and made me feel taken care of. It seemed like an organized place where service to the customer is of utmost importance More

My first time there everyone I came in contact with was very courteous and helpful. And I appreciate that.?? very courteous and helpful. And I appreciate that.?? More

AJ and Jasmine always offer great service in a timely manner. They always explain the work being done. manner. They always explain the work being done. More

The service department is very helpful I will definitely bring my vehicle back for additional service. bring my vehicle back for additional service. More

Nicholas was very friendly. He explained everything and made us aware of a recall and made sure that was taken care of. He was very professional He explained everything and made us aware of a recall and made sure that was taken care of. He was very professional More