Hyundai of Wesley Chapel - Service Center

I had decided to wait at the dealership during my long service appointment, the usual oil change and recall service. Pedro Rico checked on me a few times while I waited for my car to be done. If there was service appointment, the usual oil change and recall service. Pedro Rico checked on me a few times while I waited for my car to be done. If there was anything I needed he would certainly do his best to accommodate those needs. It’s a nice gesture and I appreciated being acknowledged, instead of handing over your car and being ignored until it’s time to pay for service. More

Try a little honesty it goes a long way. .A 400.00 estimate for a tire that the dealer claimed was a side wall puncture turns out to be a simple plug repaired by my local tire shop was only 3 .A 400.00 estimate for a tire that the dealer claimed was a side wall puncture turns out to be a simple plug repaired by my local tire shop was only 30.00 including tip .. More

Nico and AJ are always easy to work with and get you in and out quickly. and out quickly. More

Very attentive wanted to address the root of the problem as soon as possible. Had a coolant issues as soon as possible. Had a coolant issues More

Wait time was a little long. Appointments could have been at a later time. A better food option like a deli might be an option. Appointments could have been at a later time. A better food option like a deli might be an option. More

It can be challenging to get an appointment if you have an issue that needs immediate attention or have to reschedule a day. Sometimes the service members are not as courteous as they could be when you pic an issue that needs immediate attention or have to reschedule a day. Sometimes the service members are not as courteous as they could be when you pick up your vehicle. If they’re on the phone or speaking to another employee, it could be 10 to 15 minutes before they even acknowledge you standing there. The service to the vehicle itself and the service providers that have checked us in have always been good, So that and the convenience of the location is what keeps us returning. More

my salesman David was great. My finance person. Brad was great. David’s main concern was that I was happy with my purchase! I love my car. It’s perfect for me.I hope when my car My finance person. Brad was great. David’s main concern was that I was happy with my purchase! I love my car. It’s perfect for me.I hope when my car needs service, Wesley Chapel’s service team is as great and knowledgeable as The service I had when I purchased my Hyundai. I love Wesley Chapel wouldn’t go anywhere else even though I do have a Hyundai dealer closer. More

Great service job. 10 out of 10. Everything you would want from a service center. 10 out of 10. Everything you would want from a service center. More

Pedro was amazing! He was prompt to help me with all my needs. Super polite and kind! I have only the best compliments and gratitude for the way he treated me! I am rea He was prompt to help me with all my needs. Super polite and kind! I have only the best compliments and gratitude for the way he treated me! I am really very impressed by his care and for the quality of service provided by Hyundai. Thank you very much! More

It was easy to make my appointment. Everything ran on time. Pedro was courteous and helpful. Everything ran on time. Pedro was courteous and helpful. More