Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,541 Reviews
Call Service Center (813) 279-7400

1,541 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
November 17, 2023

From start to finish this was easy and fast. Selena was super sweet and all in all I am totally pleased with my day. Happy Thanksgiving Pam Marsh More

by greenidlady53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena
Report | Print
Nov 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

November 17, 2023

My service advisor she great and cares about my car and time and made me as comfortable as possible More

by conditions44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena crespo six stars
Report | Print
Nov 19, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 16, 2023

Prompt and courteous service, remodel of facility looks great. Always a comfortable and friendly atmosphere. More

by BUSYPEGGY14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine 5 star
Report | Print
Nov 16, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 16, 2023

Brianna was very helpful and knowledgeable about what I readly needed to complete service on my car. More

by WILSON5CH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brianna and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 16, 2023

Quick appointment availability, good communication, quick service. Will be using this dealer from now on for service More

by MDABERCROMBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

November 16, 2023

Great experience with Saleena. She was nice, courteous, and professional. Everything was explained to me, I had a great experience. Will definitely be coming back for service for More

by cynmar621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Report | Print
Nov 16, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

November 16, 2023

They did not provide you complete facilities which are covered in service. Yesterday I went to get service first time. I Said I want oil change, they said ok however they should ask me do you need washing More

by Untoldmirza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Caruso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Hyundai of Wesley Chapel responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Sincerely, Jose Gesmondi Service Manager

November 16, 2023

No works was done due the manufacture would not approve it. The Staff I dealt with was great. More

by Brian Hartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Swedberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen Beswick
Report | Print
Nov 16, 2023 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

November 15, 2023

I moved from New Tampa to Brandon over 4 years ago and I continue to have you service my car. Frankly because your service is outstanding! More

by J_BROWNJR
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena is was my service rep for my last visits and she was awesome, providing fantastic service.
Report | Print
Nov 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. Brandon and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

November 15, 2023

I've not been happy with dealer since I bought my Tuscan 2 years ago. The service was a nightmare. Last Saturday I took my car for service the young lady Kristen was very professional and pleasant. She expl More

by zumbagirl59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristen was amazing
Report | Print
Nov 15, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Kristen and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

1
...
135
136
137
...
155