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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,476 Reviews
Call Service Center (813) 279-7400

1,476 Reviews of Hyundai of Wesley Chapel - Service Center

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October 30, 2023

everyone was very pleasant and kind. I think her name was Kristen at the service desk. she really went out of her way and got me a loaner. because my car had to stay there. More

by RCHANCEY81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
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Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. Mark and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 30, 2023

AJ was my service rep and he is outstanding! The service and professionalism from AJ is always great! More

by DAHOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad AJ was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

October 29, 2023

Thanks for the Fast service it was nice. Both reps were professional and had a smile on their face when greeting me. More

by JAHEL318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 29, 2023

I rate Lamar 5 star because he has great customer service. Every time I get him? He is always On top of helping his customer even as small as a oil change. Thank you!!!! More

by Cammiepung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 29, 2023

Jasmine Yarwood is an excellent service representative. I will take my car to Wesley Chapel only because of Jasmine. The service department did a great job on my car. More

by Jdwgod611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for taking the time to leave us a five-star rating. We're glad to hear that you found your experience with Jasmine to be a positive one. Sincerely, Jose Gesmondi Service Manager

October 28, 2023

Everything was good, quick and reasonable. I would go back for further service. The staff was great. More

by DRFATE102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your great review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

October 28, 2023

Excellent and thank you to Chris and Joel I have always received excellent service at this Hyundai! Bought my second new car this week ! More

by DMATTEO1026
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Service was slow didn't get a call back about my car and the check engine light came back on More

by hleonard3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lamar Browne
Report | Print
Oct 30, 2023 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

I went in with an appointment, but I was on a time crunch to get to work so Antonio made sure I was in an out quickly. More

by YKNOTME3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 27, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for Antonio and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 27, 2023

Fast considerate and helpful Both Amy and Ivan were amazing Amy and Ivan should get bonuses for how they treat customers More

by swiss919
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Rigsby
Report | Print
Oct 29, 2023 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

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