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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,458 Reviews

1,458 Reviews of Hyundai of Wesley Chapel - Service Center

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October 15, 2023

Your dept is excellent. From initial checkin with Devan to managing the enter process with AJ. Thank you for your support that's why l always come back More

by CHELDIDGIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Hi, we're happy to hear you enjoyed your service at our dealership. We hope we can be of assistance again, and truly thank you for your time and business. Have a beautiful day!

October 14, 2023

Quick, pleasant and super helpful. Easy in and out and on my way, thank you. More

by JMYBUFFETFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 14, 2023

The advisors are great, especially Salena. She was very informative, would call me personally and would tell me about the delay in diagnosing my car since I didn’t have an appointment. She t More

by SANDYWALKER1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Provider: Saleena Crespo
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Salena and our team, Sandy, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Great costumer service 👏👏👏 Kristen was Great And the car wan on time to be pick up More

by ROSAMARIAPALLARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Very comforting and so far everything went very well with no problems. Excellent work with care More

by Claudiapw955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out, Claudia. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Service after the sale is mediocre from my experience. My 2023 vehicle has a bad TPMS in the front driver side tire and has been blinking and alarming me that my tire is low in air. I tried to contact the More

by jasonpro123
Service Communication
Recommend Dealer
No
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Hyundai of Wesley Chapel responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sincerely, Jose Gesmondi Service Manager

October 14, 2023

Anthony is very knowledgeable and he breaks things down in simple terms. He has a easy does it temperament. He is fun to work with. More

by DAVIDIVY99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Rosecrants, Lamar Browne
Oct 15, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Anthony was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

These folks are helpful, knowledgeable, competent, and just flat out NICE. They’re upfront about costs, and absolutely fair. I trust them. I like my Hyundai but I know that when you buy a car, you’re get More

by MBCOATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Brown
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

October 13, 2023

I had a great experience at Hyundai of Wesley Chapel. I brought my Sonata in with a flat tire and Lamar Browne was my advisor that day. Lamar was great to work with. He was truly my advisor in helping me More

by HONEYCCL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Oct 14, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your very kind words for Lamar and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 13, 2023

Really good customer service, the attention was exceptional everyone is really nice they helped me and answer all my question . More

by Zaidelin Marron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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