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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,537 Reviews
Call Service Center (813) 279-7400

1,537 Reviews of Hyundai of Wesley Chapel - Service Center

Sort by
October 22, 2023

Hi Great service! ! Which is why I purchased 4 cars from this location Friendly and attentive More

by d.massaro143
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
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Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

Salleena was fantastic kept me informed was very courteous and kind price was great and so was the service More

by amy1957noble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service think you spell her name Selena very professional
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Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Amy, Thank you for your very kind review. Selena and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

3 hours to get an oil change, way too long. Antonio did provide a discount due to the length of time. More

by julianhuby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
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Oct 22, 2023 -

julianhuby responded

My review says what I need to say

Oct 23, 2023 -

Hyundai of Wesley Chapel responded

Julian, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

October 22, 2023

Friendly employees, fast service, clean sitting area and restrooms. Nice facility. Will be back for any other issues with my vehicle More

by bajeverett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Oct 23, 2023 -

Hyundai of Wesley Chapel responded

It's great to hear that Antonio was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

October 22, 2023

I was very impressed with Antonio Brown he helped us so much he is great for the company and so is Jeremy in the shop he was really concerned about our car More

by mark-fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy , Antonio Brown
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Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Mark, Thank you so much for your kind words Antonio and Jeremy, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

October 21, 2023

Everything is excellent! ! Everybody is very professional and know the product. My experience has being amazing and had no problems at all! More

by legaron06
Recommend Dealer
Yes
Employees Worked With
Jose Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabby Ron-Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebeca Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Guzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabio Castellon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sessa, Gary Parnell
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Oct 22, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Took my new car in for its first service appointment. Anthony R. remembered me and treated me like a friend. He provided great personal service and answered my questions. He and the service team did a gr More

by JROMAN29469
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Anthony and our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Everyone here is great. They took the time to explain what services my vehicle needed. More

by sbutler322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
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Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel, we look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

October 20, 2023

Had appt for oil change and tire rotation. Was there for over two hours. They need a team just for oil changes to get in and out. More

by Lirons63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Ortolano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

We appreciate your business and we'll use the feedback to improve. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Sincerely, Jose Gesmondi Service Manager

October 20, 2023

AJ my service manager was AWESOME! !! He went above and beyond to help me out and his customer service was OUTSTANDING! Give that man a big raise!!!! More

by Cmalone7760
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brianna Hacker
Report | Print
Oct 20, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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