John Guzman

Best car buying experience ever. Our salesperson Carlos Carrillo was patient and understood our needs. Carlos kept constant contact with us and was able to find the exact car we were Our salesperson Carlos Carrillo was patient and understood our needs. Carlos kept constant contact with us and was able to find the exact car we were looking for. He always met us with a smile and answered all of our questions. The whole experience at Wesley Chapel Hyundai was amazing. If you're looking for a new car, you have to come see Carlos. We got a new car and made a new friend. More

Helpful 0

Report | Print

Excellent customer service and great customer service,they really have good staff to serve people, I am very satisfied with you, thanks service,they really have good staff to serve people, I am very satisfied with you, thanks More

by PEDROF28 Verified Customer Verified Customer

Helpful 0

Report | Print

When I first got to the dealership, I had taken my son out of the car and walked to the front looking at the models available. Multiple gentlemen outside looked at me but no one greeted me, until Allison out of the car and walked to the front looking at the models available. Multiple gentlemen outside looked at me but no one greeted me, until Allison came outside and looked over and immediately asked me if I needed help. After telling her I was looking for a 3rd tow vehicle she showed me the two models available and I knew I wanted the palisade. She then sat down and asked me what features I would like on the car and went to the yard to get the car with all of the features I was looking for and more. She did a great job at relating her personal experience with the car with what my needs were, as we both have 3 year olds. Allison was not pushy in any sense, which I appreciate so much. I have been in sales for 10 years and you would not have known that Allison has only been doing this for a year. As I was leaving (my baby was screaming) she noticed that the detail of the car was not quite up to her standards and told me to just text/call her when I am home and the baby is settled to set up a date for me to come back and have the car re-detailed. I appreciate the fact that she took the time to come over and speak to me when no one else did. I will have this car for many years, but if I am ever in the market for a new car again I hope to find that Allison will still be working there, as she did a great job and is a great asset to your team. Thank you Allison! More

by TAYLORMISCHPOWELL Verified Customer Verified Customer

Helpful 0

Report | Print

Brand new service center with customer amenities that make waiting not so bad. Very friendly and professional. make waiting not so bad. Very friendly and professional. More

by GDAVIS7.GD Verified Customer Verified Customer

Helpful 0

Report | Print

My experience with my sales rep, the finance team and overall experience was amazing. Best car buying experience I have had. overall experience was amazing. Best car buying experience I have had. More

by STRONGER81377 Verified Customer Verified Customer

Helpful 0

Report | Print

They met my objectives and were very courteous and prompt. The process was smooth even though I had to come back a couple of times it was smooth each time. prompt. The process was smooth even though I had to come back a couple of times it was smooth each time. More

by SALEM2 Verified Customer Verified Customer

Helpful 0

Report | Print

Great friendly and helpful folks. We weren’t rushed and they made the process of buying a new car easy. We weren’t rushed and they made the process of buying a new car easy. More

Helpful 0

Report | Print

David and Rebeca were AMAZING representatives of this dealership. I always felt like they were experts on every vehicle they showed me. I had their attention and care even when they were assisting other dealership. I always felt like they were experts on every vehicle they showed me. I had their attention and care even when they were assisting other customers. They worked together on the same team on my transaction. They knew the product and the services extremely well. They were quick, well spoken, and intentional. I was between two cars at another dealership and a large reason I chose here was because of their AMAZING product knowledge and customer service. More

Helpful 0

Report | Print

Since I got there it was an amazing experience overall! Definitely it was pleasant service. Starting with the GM to the cleaning lady. They made me feel appreciated. Definitely it was pleasant service. Starting with the GM to the cleaning lady. They made me feel appreciated. More

Helpful 0

Report | Print

The dealership was great. David was there to meet me when I arrived, and made me feel as though I was his priority throughout the day. David was fast, and made multiple trips David was there to meet me when I arrived, and made me feel as though I was his priority throughout the day. David was fast, and made multiple trips to their second lot so I could view many different versions of the vehicle I was looking at. Even when there was a breakdown in communication, David went above and beyond to ensure that my experience was excellent and that I was more than pleased with the vehicle I purchased. I highly recommend going to see David! More

Helpful 0

Report | Print