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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,616 Reviews
Call Service Center (813) 279-7400

1,616 Reviews of Hyundai of Wesley Chapel - Service Center

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November 08, 2023

Very clean and neat at dealer, advisor very friendly and helpful through the service process. More

by Kyle Medlen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Kyle, Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. Lamar and our team appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 08, 2023

Great customer service, they have come a long way. For a while I contemplated switching to Subaru when in the market for a new vehicle but the service I received this time along with the previous serv More

by MUNAHBEAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Kristen was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

November 07, 2023

I don’t know who Brianna Hacker is! My advisor was and is AJ Wilson! AJ has been five star plus with all our interactions. He does everything he can to give me the finest and most prof More

by GOLFBUMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear AJ and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

November 07, 2023

The Service is good once you get a hold of someone athough I know there was disruptions because of the renovations More

by KGPG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Report | Print
Nov 07, 2023 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

November 07, 2023

I bought a car brand new 12 miles 5 months later it was smoking ,shaking and would not start. More

by Rider
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A, Lamar Browne
Report | Print
Nov 09, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

November 07, 2023

Great very friendly took care of warranty issues for me that was not sure I even had More

by tcassidy62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lamar Browne
Report | Print
Nov 08, 2023 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

November 06, 2023

The level of service I received was excellent and very detailed. Kristen was my service rep for a series of tests on my car and explained the entire situation. Very thankful. More

by Rob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Beswick
Report | Print
Nov 06, 2023 -

Hyundai of Wesley Chapel responded

Rob, Thank you so much for your excellent review! We are so glad that Krsiten had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

November 06, 2023

Jasmine at the check out desk was extremely helpful in letting me know how long it would take for my car to be completed and proactively communicated with me during the process. More

by imanirodriguez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine
Report | Print
Nov 06, 2023 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear Jasmine and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

November 05, 2023

She help me and do know what she was talking . She did very good job and was very fast . I do thx her for the good job….. More

by maca1715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Brown
Report | Print
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

November 05, 2023

Excellent customer service. Everyone is very helpful and courteous. I would definitely recommend the dealerdhip. More

by ACECONOMOPOULOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamar Browne
Report | Print
Nov 05, 2023 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

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