Hyundai of Wesley Chapel - Service Center

I had a bit of an emergency with Santa Fe Sport on the highway (deterioration of engine power). I was able to get my vehicle safely to the dealership. My regular service rep Salene was working today and r highway (deterioration of engine power). I was able to get my vehicle safely to the dealership. My regular service rep Salene was working today and requested her. I explained the “unique” situation and asked if she could somehow get my vehicle looked at … no matter how long the wait. (They were QUITE backed up with plenty of vehicles). Selene talked to Ivan (the senior mechanic) about my vehicle and agreed to look at it. There was definitely a problem that might need corporate approval. Ivan performed some kind of test, which it passed and then installed a software update that seemed to fix the problem ! While I was there, I had some routine maintenance done and was on my way. THANK YOU Selene and Ivan !! You SAVED me from a financial nightmare !! KUDOS for an EXCELLENT job, not only for repair/maintenance … but for OVERALL customer service !! Thank you 🙏 again !! - Steve L. More

Dealership service center is very organized. Greeted by service representative, texted with contact information for any questions. Also, sent updates on service status and recommendations. Wa Greeted by service representative, texted with contact information for any questions. Also, sent updates on service status and recommendations. Waiting area is clean and offers water, coffee and snacks. More

Quick check in and check out. Good waiting area. Services provided in timely manner. Everyone was very helpful Good waiting area. Services provided in timely manner. Everyone was very helpful More

Staff was very kind and helpful. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. Service was performed in a very timely manner. Offered refreshments while l while waited for my vehicle. More

Every time I visit this dealership they never dissapoint. When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my When I pulled in the guys that fills the windshield washer fluid remembered me. I was impressed and happy. Marvin is a ROCKSTAR! He greated me and my children as soon as we walked in. Knew what I was there for. Checked on us throughout the time we waited. The lobby and restrooms were very clean. There was stocked water... coffee and snacks for everyone. There was a charging station for the kids to get more juice on their electronics while we waited. It was an amazing experience. All the staff is always friendly. The prices for 4 brand new tires was phenomenal. This is the only place I will ever let service my vehicle. Thanks guys. Keep up the great work! More

It was so poor and unfair that I will never come back and never buy hyundai again, ever never buy hyundai again, ever More

Very professional, courteous, kept me aware of what was needed. I always come here and will continue to do so. Thank you. needed. I always come here and will continue to do so. Thank you. More

Very good service and personality would tell other friends.and family to get their next car here friends.and family to get their next car here More

Jasmine was wonderful. She explained what was needed for my vehicle. She did her best to get me the best price and answered any questions I had. She was very professional a She explained what was needed for my vehicle. She did her best to get me the best price and answered any questions I had. She was very professional and also personable. More

I wish the oil change price could have been cheaper for an 18 year old car or maybe given a better discount. an 18 year old car or maybe given a better discount. More