Hyundai of Wesley Chapel - Service Center

Anthony went out of his way to ensure my vehicle issue was taken care of, despite the fact that I was not able to bring it into the facility until late in the afternoon. I pled my case to him and let him was taken care of, despite the fact that I was not able to bring it into the facility until late in the afternoon. I pled my case to him and let him know how Kia of Wesley Chapel service department wasted most of my day, just to turn around and tell me it should be brought to the dealer, as it would be covered under warranty. I had only owned the Palisade for a total of 5 days at the time and was terribly upset about the whole situation especially because I was due to go out of town the next day. Anthony listened to my whole story, was very empathetic and in my opinion went above and beyond to get my problem fixed that same day. I am very grateful that he was working that day and was able to help with unfortunate situation. I have previously purchased a Hyundai through Hyundai Of Wesley Chapel and I am glad that I am once again driving a product that can be brought to a facility with such ama ing customer service and quality staff. Thank-you!! More

Very good service and attention. Very good service and attention. Very good service and attention Very good service and attention. Very good service and attention More

I had an amazing experience! I love how I can schedule my service online. It gives me a lot of flexibility to choose a date and time that works for me. When I arrived, they got r I love how I can schedule my service online. It gives me a lot of flexibility to choose a date and time that works for me. When I arrived, they got right to work on my car and met with my service agent to confirm the service I wanted. I also appreciate the regular text updates and how easy it is to respond to any additional services they found during the inspection. Oh, and they even catch any recalls that may have happened since my last service. And the pickup is a breeze! The customer service and attentiveness of the service agent have always been top-notch, and this time, I had Marvin A., and he did an incredible job! More

The service was good. The service advisor was very polite and helpful and he kept me updated on what was happening with my car. The service advisor was very polite and helpful and he kept me updated on what was happening with my car. More

They are not responsive. They don’t return phone calls. They do t keep customer informed. They don’t return phone calls. They do t keep customer informed. More

I had a 7 AM appointment was greeted in a professional pleasant manner signed in and told that my repair may take an hour to an hour and a half. I was on my way out of that facility by 7:50 AM very please pleasant manner signed in and told that my repair may take an hour to an hour and a half. I was on my way out of that facility by 7:50 AM very pleased. More

The place and clean and the workers were professional. AJ was very professional and answered all my questions. AJ was very professional and answered all my questions. More

I have bought three cars from them and every time was enjoyable and would recommend highly. enjoyable and would recommend highly. More

Very good Comfortable environment, nice snacks, coffee and water. Smiling happy people. No waiting for service and water. Smiling happy people. No waiting for service More

We had Marvin as service rep. Did not return calls in a timely fashion. Car was returned absolutely filthy dirty after sitting on car lot waiting for repairs for three weeks. Disa Did not return calls in a timely fashion. Car was returned absolutely filthy dirty after sitting on car lot waiting for repairs for three weeks. Disappointing experience. More