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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,443 Reviews

1,443 Reviews of Hyundai of Wesley Chapel - Service Center

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April 26, 2025

Saleena made me feel like a valued customer. Her explanation in detail and even willingness to pull up a video to explain further was really appreciated. From the moment I exited my car until I More

by EZZYM1122
Recommend Dealer
Yes
Employees Worked With
Saleena
Apr 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 26, 2025

My oil change tire rotation went well. Everything was very efficient. However, I also asked that a dent in my hood be evaluated for repair since I have coverage for small dents. I did not More

by BFBUTLER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Gesmondi
April 26, 2025

I had AJ not Mark. AJ has been there awhile and knows his customer service well. More

by Great
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
Apr 26, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 26, 2025

Efficient, but not necessarily personable. Wish there was some attention to detail, like's vacuum the floor mats, remove the service number from rear view mirror, etc. More

by mamamia046
Recommend Dealer
Yes
Employees Worked With
Salena
Apr 27, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 25, 2025

I am not happy with the service. My appointment was on a Saturday and they told me they would not work on the car until Monday. So I decided to leave it Monday early in the morning. More

by MELISSA.ANAIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Gesmondi
Apr 25, 2025 -

Hyundai of Wesley Chapel responded

Melissa, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Sincerely, Jose Gesmondi Service Manager

April 25, 2025

Waiting time very reasonable. Customer service is very professional and job well done and was well explained. More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Apr 25, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

April 25, 2025

Since I first stepped in to help a friend drop off a car everyone at Wesley chapel hyundai have been amazing. Im always greeted when I go there. More

by MCDC163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

April 24, 2025

The service department is very helpful I will definitely bring my vehicle back for additional service. More

by JMOCK5412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Rigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nha Van
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sarita Alzate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

April 24, 2025

AJ and Jasmine always offer great service in a timely manner. They always explain the work being done. More

by JAZZGTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

April 24, 2025

Excellent. I felt that everyone at the service department knew what they were doing and made me feel taken care of. It seemed like an organized place where serv More

by MERCY0
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rodriguez
Apr 24, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager