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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,442 Reviews

1,442 Reviews of Hyundai of Wesley Chapel - Service Center

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February 16, 2025

Very efficient, but just as good, very friendly. Great Service staff in service alley too. More

by orangeandbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jasmine and our team. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

February 16, 2025

Very pleased with Wesley Chapel Honda. Salesperson was very helpful in explaining all the bells and whistles on this car. Took my car in for it 6000 mile oil change, etc. They took my car More

by REHUS1937
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Betances
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Hacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

February 16, 2025

Carlos, Leonard, Jhon & Caleb was AMAZING. . took every good care of us as well as answered all of our questions.. we will recommend More

by Michelle C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Prieto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard and Carlos
Feb 17, 2025 -

Hyundai of Wesley Chapel responded

Michelle, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos, Jhon, Leonard, and Caleb, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

February 15, 2025

Wesley Chapel Hyundai is the only car dealer we do business with....efficient, friendly, timely. More

by marcielipscomb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro was my service advisor.
Feb 17, 2025 -

Hyundai of Wesley Chapel responded

Marcie, Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear Pedro delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

February 14, 2025

I've been going to this dealer to have my car service for a long time and my recent experience left me with nothing but regrets, I've went in for an oil change and tire rotation, everything was fine, I live More

by rk_anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Hyundai of Wesley Chapel responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Sincerely, Jose Gesmondi Service Manager

February 14, 2025

I have been visiting this dealership for some time now. I have always been impressed at the service as well as those who work there. Thank you! More

by SEANDHUYVETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Sean! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

February 14, 2025

When I need any service the Service station Staff help promptly and they are courteous. More

by drpanda2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Worrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

February 14, 2025

I have been going thee for several years and they provide excellent service and always meet my expectations More

by Pegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

February 14, 2025

It's a little packed with cars around the entrance to service center canbbe difficult to get around. Otherwise everything was good. More

by RBGUERR
Recommend Dealer
Yes
Employees Worked With
Alexander Chaplin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marvin Arita
Feb 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

February 14, 2025

Excellent communication with a rapid warranty repair left me completely satisified and I have to say surprised! Nico in Service EXCEEDED MY EXPECTATIONS in every way possible. Thank you. More

by rcn40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rodenbach
Feb 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

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