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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,496 Reviews

1,496 Reviews of Hyundai of Wesley Chapel - Service Center

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May 14, 2025

I have bought three cars from them and every time was enjoyable and would recommend highly. More

by SCROSS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Hyundai of Wesley Chapel responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hyundai of Wesley Chapel! Sincerely, Jose Gesmondi Service Manager

May 14, 2025

Very good Comfortable environment, nice snacks, coffee and water. Smiling happy people. No waiting for service More

by DAVIDIVY99
Recommend Dealer
Yes
Employees Worked With
Anthony
May 15, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

May 13, 2025

We had Marvin as service rep. Did not return calls in a timely fashion. Car was returned absolutely filthy dirty after sitting on car lot waiting for repairs for three weeks. Disa More

by Bandhampel
Recommend Dealer
No
Employees Worked With
Mark Salerno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Salerno
May 13, 2025 -

Hyundai of Wesley Chapel responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Sincerely, Jose Gesmondi Service Manager

May 13, 2025

I come to this dealership all the time. The staff is WONDERFUL. I always feel comfortable for my auto service needs. More

by Santa Fe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena (Service Rep); Ivan (Sr. Tech)
May 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

May 13, 2025

Saleena (Service Rep. ) was able to get me in due to the emergency I had with my “check engine light). She is ALWAYS AMAZING !! She understands my situation and does her b More

by Santa Fe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena, Ivan
May 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

May 13, 2025

Professional services personal attention to my needs far exceeded my expectations I only wished that they had washed wcar More

by BOB@SCHLEYER.COM
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing your thoughts about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

May 13, 2025

This dealership is great! I like how service treats you and how they take you in so quickly. Anthony was great. The only thing I would change is sending so many text messages More

by TENKOALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025 -

Hyundai of Wesley Chapel responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 12, 2025

Anthony was very polite, caring, and professional! He took care of something for me that no one else seemed to be able to correct. And the celloist..... 10stars. He was amazing! What a pleasure to li More

by DEBORAH.IZZO
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Deborah! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Anthony met your expectations. Thank you again for choosing Hyundai of Wesley Chapel. We look forward to having you as one of our valued customers for many more years to come! Sincerely, Jose Gesmondi Service Manager

May 12, 2025

Anthony was very responsive. He answered all my questions and responded quickly. Mark handled check out quickly. Both employees were very helpful and friendly More

by Magsknep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Salerno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

May 11, 2025

Good customer service Good customer service but we have to take back the car to the dealer because it was still failing More

by FRANCO902
Recommend Dealer
Yes
May 11, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your review. Please contact us directly if there’s anything we can do for you. We’re always happy to help! Sincerely, Jose Gesmondi Service Manager