Hyundai of Wesley Chapel - Service Center

As always the Service at Hyundai of Wesley Chapel was excellent. The communication via text was often and updating as per the progress of my vehicle. excellent. The communication via text was often and updating as per the progress of my vehicle. More

One of the finance people, Sam, was very condescending. I was ready to walk out if the deal as soon as he started talking. They also allowed the electric car to sit for almost 3 hours knowing I was buying I was ready to walk out if the deal as soon as he started talking. They also allowed the electric car to sit for almost 3 hours knowing I was buying it and they never charged it so I didn’t even get to bring it home. We have waited more than half a day and they still have not delivered the car. The salesman, Majeed, was nice and the person I signed the paperwork with was funny. I don’t know if I’d ever buy another car from Wesley Chapel Honda because the overall experience wasn’t good. More

Did not fix grinding issue. But did charge 2 grand to "fix" my car during service. But did charge 2 grand to "fix" my car during service. More

Marvin was extremely helpful and kind ! Very trustworthy person to help take care of me at the dealership with my car ! Very trustworthy person to help take care of me at the dealership with my car ! More

I Bought my Santa fe and luv it. 8,000 miles in between oil changed is weird. I at 13,000, don't drive very much. 8,000 miles in between oil changed is weird. I at 13,000, don't drive very much. More

Took my car in early I had an appointment. I was told it would be two hours when I decided to get the work done. He told me there was not enough time to get it done. I ended up paying for the I was told it would be two hours when I decided to get the work done. He told me there was not enough time to get it done. I ended up paying for the estimate of the work being done he told me I could leave it there another day to get it done, however I did not have another day off from work and from the time the estimate came all the time the Uber came to pick me up. Only 20 minutes had passed, but he made me feel like I was not a priority that it was a bother to get it done and I told him never mind that I would just pay for the diagnostic charge and take my car elsewhere this was my second Hyundai Sonata that I bought from Wesley Chapel however, I will never buy another Hyundai again. I really didn’t like the way I was treated. More

Good service and nice people. Would do again if there is another recall on my car. Would do again if there is another recall on my car. More

She was excellent and very professional Excellent service advisor keep her around a long rime service advisor keep her around a long rime More

Everyone is very helpful and pleasant. The dealership is very clean. I would highly the dealership. The dealership is very clean. I would highly the dealership. More

You were all very patient, helpful, courteous, and thorough. I appreciate your help throughout the process.Your service made what was a frustrating issue with my Tucson a manageable situation with the thorough. I appreciate your help throughout the process.Your service made what was a frustrating issue with my Tucson a manageable situation with the promptness and attentiveness. Thank you to Marvin and the folks in the rental department. More