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Hyundai of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
1,569 Reviews

1,569 Reviews of Hyundai of Wesley Chapel - Service Center

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March 08, 2025

Service received is always great. AJ was my service advisor, and he was wonderful. Everyone is always kind and does a great job communicating and explaining everything. Waiting area i More

by ayyrodriguez93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur "AJ" Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caruso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything AJ and our team can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

March 07, 2025

Horrible. Never going back . Repeatedly bad wait times. Been there many times and always bad result More

by DEEVERS85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Very nice experience. Had oil changed and they told us about two recalls that they did on it while we were there. The young gentleman that kept us advised on what was goin More

by BONNIELEECOLLINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Martin Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Battinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telon Gumbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Bonnie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Very welcoming and knowledgeable employees. Seemed to be long wait for service rendered for having been scheduled for weeks. More

by TURGEONCARMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell Byrd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saleena Crespo
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Carmen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Excellent care and service. Anthony kept me in the loop. Polite and caring.let me know a out delays in getting part More

by HFRANCO27
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words regarding your experience with Anthony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 06, 2025

I received fast and friendly service for my vehicle at this dealership. Thank you so much. More

by bjohnston13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

March 06, 2025

Saleena was very helpful and informative. Thank you for helping me with my vehicle.The process was fast and easy. More

by elissa529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saleena
Mar 07, 2025 -

Hyundai of Wesley Chapel responded

Thank you, Elissa, for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad Saleena was able to help, and we hope to see you again! Sincerely, Jose Gesmondi Service Manager

March 05, 2025

Classic bait and switch, I was promised to have a recall repair for my ABS while on the phone and when I get to the dealership my car is not able to be serviced for the recall that was discussed on the phon More

by juanrobledo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Worrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Jose Gesmondi Service Manager

March 04, 2025

Fast and attentive service. Took care of my issues and the service team worked quickly. More

by Tony C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Yarwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your kind words, Tony, and for taking the time to leave us this wonderful feedback! Sincerely, Jose Gesmondi Service Manager

March 04, 2025

Pedro was amazing and contact me with all the details. I really apreciate it. Good More

by b_maldonado1254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro
Mar 04, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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