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I-5 Chrysler Dodge Jeep RAM

Chehalis, WA

4.4
21 Reviews

1560 NW State Ave

Chehalis, WA

98532

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Showing 21 reviews

October 05, 2026

The staff were extremely kind and very helpful. I enjoyed working with Dale and Brandon. With that said, Brandon and Dale made purchasing a car fun and not a daunting task. More

by kimberlygenillalilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale, Brandon
Oct 05, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review! We truly appreciate you choosing I-5 Chrysler Jeep Dodge RAM Fiat. We’ll be sure to share your kind words with Dale and Brandon. Congratulations on your new vehicle, and we’re glad our team could make the car-buying experience fun and enjoyable! Sincerely, Robert Pehl - Vice President

October 02, 2026

This is the second new vehicle we have purchased from this dealership. Both times we have been taken care of very well. The process is smooth and we have enjoyed the experience. Isaiah and Felipe were gr More

by james
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah, Felipe
Oct 05, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review and for choosing I-5 Chrysler Jeep Dodge RAM Fiat for your second vehicle purchase! We truly appreciate your continued trust in our team. We’ll be sure to share your kind words with Isaiah and Felipe. Congratulations on your new vehicle, and we look forward to serving you again! Sincerely, Robert Pehl - Vice President

October 01, 2026

I had an amazing experience working with Isaiah and Brian on the purchase of my new truck! They were very knowledgeable about the vehicle and very personable to talk with. More

by justicemknox01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Morrison, Brian Edwards
Oct 05, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review! We truly appreciate you choosing I-5 Chrysler Jeep Dodge RAM Fiat for your new truck. We’ll be sure to share your kind words with Isaiah and Brian. Congratulations on your new truck, and we look forward to serving you again! Sincerely, Robert Pehl - Vice President

October 01, 2026

I wasn’t to impressed with the dealership this time around. Customer service wasn’t great. My finance guy was good and tried to make it right but I probably won’t be buying from here again More

by Rogers318
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dale, Brandon, Nate, and a couple others
Oct 05, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. We’re disappointed to hear that your experience did not meet the level of customer service we expect to provide. We appreciate you giving our team the opportunity to work with you, and we’d love the chance to earn back your trust and that 5-star experience in the future.

September 24, 2026

Very courteous, kept me updated, decent waiting area, and was finished in timely manner. Would definitely recommend More

by jpadrick38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of tech
Sep 28, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review! We truly appreciate your recommendation and your trust in I-5 Chrysler Jeep Dodge RAM Fiat. Thank you for choosing our service team, and we look forward to serving you again! Sincerely, Robert Pehl - Vice President

September 22, 2026

I came in for a 1:30 PM appointment on a Monday for an oil change, tire rotation, and possible alignment. After 2 1/2 hours, I went to the front desk to ask about the status of my car seeing as I had a sc More

by Allie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Sep 28, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. We’re sorry to hear about the extended wait and the frustration surrounding your service visit. Please give us a call at your convenience and ask to work directly with our Service Manager so we can discuss your experience and address your concerns.

September 02, 2026

Sales and finance were very good to deal with. I think service could’ve done a better job with vehicle appearance prep for delivery. More

by clem.manuel84
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Isaiah, Rob Snyder
Sep 03, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review! We truly appreciate your feedback and your trust in I-5 Chrysler Jeep Dodge RAM Fiat. We’re grateful for your business and appreciate you sharing where we can improve. We’d love the opportunity to earn that fifth star on your next visit! Sincerely, Robert Pehl - Vice President

August 11, 2026

Easy Peasy - just an oil change but we talked about other items that will need servicing at a later date. Fast friendly and courteous More

by Roadking8056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get his name
Aug 11, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the great 5-star review! We truly appreciate your trust in I-5 Chrysler Jeep Dodge RAM Fiat. Thank you for choosing our service team to take care of your vehicle, and we look forward to seeing you again for your future service needs. Sincerely, Robert Pehl - Vice President

August 10, 2026

Kelsi is awesome, always very helpful with a positive attitude. Always a good experience. 10/10 More

by Dylandoven85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelsi
Aug 11, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the fantastic 5-star review! We truly appreciate your continued trust in I-5 Chrysler Jeep Dodge RAM Fiat. We'll be sure to share your kind words with Kelsi. Thank you for choosing us, and we look forward to seeing you again! Sincerely, Robert Pehl - Vice President

July 15, 2026

I found this place after looking for a specific vehicle on cars.com. They were an hour south but I’m so glad I made the drive. Everyone was very nice and I felt extremely comfortable buying a car on my own More

by T. Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Peters
Jul 15, 2026 -

I-5 Chrysler Dodge Jeep RAM responded

Thank you for the wonderful 5-star review! We truly appreciate your kind words and your trust in I-5 Chrysler Jeep Dodge RAM Fiat. We're honored you made the drive to visit us, and we're glad we could provide a comfortable experience. Congratulations on your new vehicle, and we look forward to serving you again in the future. Sincerely, Robert Pehl - Vice President

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