I-90 Nissan

One of the reasons I gave a 4 star review was because the service department was supposed to be open at 7:30 and I was there right at 7:30 because I like to be first in to get out sooner. But, the service de service department was supposed to be open at 7:30 and I was there right at 7:30 because I like to be first in to get out sooner. But, the service department was not open yet. No lights were on, nothing. This also happened the last time I brought my other vehicle in for service in the express lane but I didn't leave a review. The first time it happened I thought maybe it was a fluke, but it happened again. This time, someone finally turned on the lights around 7:34 and opened the garage door. Check in was done at 7:38. Also, I did not give 5 stars because although I got there at 7:30 am, my vehicle was not done until almost 9:00. To me, that is not an express lane. I just wanted an oil change and tire rotation which I thought was part of the express lane. I do give Chris Leip, the service advisor, 5 stars because he isn't the one actually working on the vehicle so he can't really make the technicians go any faster. I do want to say that I did notice all the sales people were arriving before 9:00 for when the sales department opens, so at least they are prepared for when customers arrive at opening. More

Listened to our needs and wants regarding the price of the vehicle plus details on the SUV. We got a SUV and are very pleased with it! the vehicle plus details on the SUV. We got a SUV and are very pleased with it! More

Never heard from the dealer about the availability of the vehicle that I was interested in. vehicle that I was interested in. More

Went in for service on my NV2500 van . All I wanted was an oil change and tire rotation. The service manager suggested what the vehicle should get at the present mileage. But was not force All I wanted was an oil change and tire rotation. The service manager suggested what the vehicle should get at the present mileage. But was not forceful about it and didn’t pressure me when I declined and just went with the tire rotation and oil change. I will be back again. More

Ben Sink is GREAT! Please keep him working there Nissan! Best car dealership I ever dealt with. Please keep him working there Nissan! Best car dealership I ever dealt with. More

Another enjoyable visit for service. Ben professionally handled the details to my satisfaction and quickly. Special thanks to the technician. Ben professionally handled the details to my satisfaction and quickly. Special thanks to the technician. More

Everyone at I-90 is extremely helpful. My Sales Associate Dan Sas was great! He showed me all the functions of my new car and made this sale seamless, easy, but remained complete detailed My Sales Associate Dan Sas was great! He showed me all the functions of my new car and made this sale seamless, easy, but remained complete detailed oriented. The Finance Department, Denise actually saved me money by showing me how much I spent on oil changes and tire rotations for my previous car, and I purchased the warranty because of her knowledge of her job. Love this place. Thank you for your professional hospitality. More

The staff are always friendly and informative. I am happy to know that my Pathfinder is in good hands. I am happy to know that my Pathfinder is in good hands. More

I was very satisfied with the needed repair job for my Nissan Rogue. Thank You to John & Jason . Car wash was a bonus! Janice Nissan Rogue. Thank You to John & Jason . Car wash was a bonus! Janice More