I-90 Nissan

Exceptional quality and service The entire staff made my experience amazing. I am beyond pleased. In fact I walked away buying 2 cars because of how well I was treated. Excellent e The entire staff made my experience amazing. I am beyond pleased. In fact I walked away buying 2 cars because of how well I was treated. Excellent experience and highly recommended. More

I gave them a challenge & they answered the call I-90 is now MY dealership. Why? Simple: Keith Cantrell, Patricia Swanson, and Chris Peters! I did a lot of homework before I contacted them, and I k I-90 is now MY dealership. Why? Simple: Keith Cantrell, Patricia Swanson, and Chris Peters! I did a lot of homework before I contacted them, and I knew what I wanted, what my situation was, and what I was willing to pay. I challenged them to match my request. Not only did they do that, but I arrived at 10:30 a.m., said I had to leave in time for a wedding in a few hours, and wanted to drive out in my new car. Equal to the challenge??? You bet they were. Keith went out of his way to provide the car I wanted, to make the buying experience hassle-free, and to show me the ins-and-outs of my new Nissan Versa Note. Patricia went out of her way to find me the best rate possible and completed the financing paperwork in record time and in the most pleasant, relaxing way. When all was said and done, Chris came over to congratulate me on my new car and to thank me for choosing the dealership. I was at the wedding with 1/2 hour to spare, having a lovely ride in my beautiful new car. I've bought lots of cars. This has been the absolute BEST car-buying experience I have ever had -- pressure-free, hassle-free, gimmick-free, attitude-free and actually FUN. And all 10 minutes from my home. How lucky can a person get! More

Purchased a certified used 2009 Sentra Fe+ from dealership in Nov. 2012 with 17000 on the odometer. Since that time it has been returned for repairs to the hood after it was found to have been dam dealership in Nov. 2012 with 17000 on the odometer. Since that time it has been returned for repairs to the hood after it was found to have been damaged in a previous accident that dealership denies knowledge of. Initially agreed to pay for half but after no communication from dealership or body shop I complained and the repair was done at dealership cost. Now, 49000 miles on the car and I am replacing the front suspension one part at a time, initially it was the stabilizer links and now the control arms need to be replaced. The driver side window switch also needs to be replaced. In 1 year, with a car that has not yet traveled 50000 miles the car has had or needs repairs in excess of $1200. I have since purchased my own car fax and indeed the Certified Used car I purchased was in an accident in Oct. 2011 that according to car fax, required the car be towed. When I purchased the car the dealership presented it to me as in Excellent Condition. I have spoken with the dealership numerous times and they deny knowledge of the accident, and further state they do not run Car Fax on any checks on a Certified used car, even though they provide a Car Fax guarantee. The dealership is willing to invest half the cost of repairs which just happens to be the amount any other garage in Elyria would charge to do the repairs. I do not believe the added cost of purchasing a Nissan Certified vehicle buys you anything. Even with the added cost you should still approach the purchase as if the dealership is going to take advantage of you. I have contacted Nissan USA, they also deny the Car Fax report of previous damage. I have filed a claim against Abraham Nissan with Nissan USA and I further plan on reporting this incident to the BBB as well as exploring my rights with the State Attorney General and the Ohio BMV. I personally will not consider any Abraham car dealership or Nissan Product in the future and I am sincerely unhappy that I ever came into contact with the company or the dealership. More

When I purchased my car they gave me an Auto Check which came back great. I go to trade this car in at another dealer a little over three months later and it comes back with an accident. I confront them abo came back great. I go to trade this car in at another dealer a little over three months later and it comes back with an accident. I confront them about this and they say the Car Fax must be wrong that's why they useAuto Check. Well every dealer I went to uses Car Fax. I lost $500 on my trade and paid more than i should of since it was in an accident . Because of their dishonesty. I will never do business with them again. More

This dealership has taken advantage of my mother terribly, using bait and switch type tactics and every upsell possible. Upon leaving the dealership she was so confused she was even unaware of what terribly, using bait and switch type tactics and every upsell possible. Upon leaving the dealership she was so confused she was even unaware of what her monthly payment would be. Upon my discovery, I immediately contacted the owner Mr. Mike Abraham and he advised he would do nothing since there's no 3day recision laws in Ohio. What a nice guy, its so enraging I've contacted an attorney and am pursuing a civil case. More