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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
652 Reviews

652 Reviews of INFINITI OF DENVER - Service Center

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February 28, 2024

We have relied on Chris and the service repair team for years with all of our Infiniti cars. Excellent service! More

by Hiram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

INFINITI OF DENVER responded

Hiram - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Chris and the team will be excited. It is customers like you that make our job so rewarding. Thank you for your loyalty and longtime support.

February 23, 2024

Professional staff, responsive and thorough in how service was provided. Eager to please customer and supplied support to me to get my vehicle to and from the dealership to perform maintenance service More

by vel.garner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Feb 23, 2024 -

INFINITI OF DENVER responded

vel.garner - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. It is such a convenient program for our customers. Reviews like this give us motivation and help us ensure we provide high-quality care. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

February 22, 2024

The best dealer ever! ! Spesaialy the service advisor name Clark he should be employee of the month. He's the best please let him know!!. More

by dtadesse96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

INFINITI OF DENVER responded

Dtadesse96, we are so happy to read such a great review about INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. We will be sure and let him know and he will be excited about your kinds words. We are so happy to have you as a customer and we look forward to seeing you in the future.

February 21, 2024

This dealership is exceptionally great! From the sales staff to the service staff always an ‘A’ rating!!! More

by Belinda.sue1818@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Feb 22, 2024 -

INFINITI OF DENVER responded

Belinda - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. We are so happy to have you as a customer and we look forward to seeing you in the future. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

February 21, 2024

Buying my car at Inflation but I of Denver was a great decision. Also, taking the car in for oil changes and maintenance has been so easy, and inexpensive. Five out of five stars! More

by arosegutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2024 -

INFINITI OF DENVER responded

arosegutierrez - We love love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

February 19, 2024

-Complimentary wash not given. -Service rep only gave me 5 min to pick up my car before close, by the time I got there Chris was already gone -2 charges were not explained prior More

by Briandoranregan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Madigan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

INFINITI OF DENVER responded

Briandoranregan - We apologize for any inconvenience or frustration this may have caused you. It's important to us that our customers have a positive experience with our business. We know our Service Manager, Tim, has already left a few messages to address your issue. At your earliest convenience, please call him back at 30-671-6000. Your satisfaction is really important to us.

February 09, 2024

Clark's handling of the unique situation with my vehicle was outstanding. I was pretty frustrated when I arrived. Clark and the staff were very helpful and understanding. When Charles delivered the courtesy More

by cawint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Turner, Tammy
Feb 12, 2024 -

INFINITI OF DENVER responded

Cawint- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We will pass along the kind words to Clark and Charles. They will be excited. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

February 08, 2024

I am impressed with Infiniti Denver. Dominic Roberts, the manager is professional, efficient, knowledgeable and quite frankly, this is the best service I have received from a dealership. More

by Myra Irani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Roberts
Feb 10, 2024 -

INFINITI OF DENVER responded

Myra - Wow. This review is so awesome. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Dominic will be so excited to hear your kind words, we think he is pretty awesome also. We are so happy to have you as a customer and we appreciate the recommendation to friends & family. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.

February 07, 2024

The service department is awesome. They were thorough, very communicative, and great use of technology to keep me apprised of the work. The valet service was really convenient. Will de More

by gerald.crader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

INFINITI OF DENVER responded

Gerald Crader, we love this. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

February 07, 2024

Always a phenomenal experience. This team knows their stuff and truly wants things to be right. They make it extremely easy for me to get service for my vehicle. More

by sm91
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2024 -

INFINITI OF DENVER responded

sm91 - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. lClark will be excited about your kind words. We are so happy to have you as a customer and we look forward to seeing you in the future.

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