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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
649 Reviews

649 Reviews of INFINITI OF DENVER - Service Center

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June 20, 2017

Customer First` My visits have all been very professional and personable. I enjoy the company's culture of "Customer First!" Leave Happy and work completed on time! More

by Dr.Kea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

June 12, 2017

Came in for an oil change and tire balance and rotation Oil change is always cheaper to come here than at a Grease Monkey or Goodyear! Good service, great waiting area along with a few treats and coffee! C More

by maroon67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Thank you for trusting INFINITI OF DENVER for all your automotive needs

June 12, 2017

SERVICE CALL Chris was very helpful and the result of the service adjustments were very satisfactory. Everything was done professional and on time. Will consider b More

by 45regal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. 45regal, thank you for the high star rating! Thank you for trusting INFINITI OF DENVER for all your automotive needs

June 02, 2017

service I have been purchasing vehicles from Infiniti of Denver for probably over 15 years. I have had the same service consultant, Clark Hearold, from the be More

by danrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

INFINITI OF DENVER responded

danrealty - Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We think Clark is pretty special also. We have been lucky to have him a part of our team for almost 25 years. He will be excited about your kind words. Sorry to hear you found us to not be as friendly. Definitely not our intention. We appreciate you visiting us for over 15 years.

June 01, 2017

Routine Service Excellent quick service. In Chris' absence I was taken care of by Cameey. Cameron far exceeded my expectations. He went beyond what was necessary to r More

by Alf Gimbel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron
Oct 12, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

May 26, 2017

Service Experience Infiniti of Denver always does what you ask. They suggest other needed service tasks but never force them. Truly a delight to work with. Jenny More

by JennyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

INFINITI OF DENVER responded

JennyH Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. The team will be excited about your kind words. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

May 23, 2017

Service Customer service was great. Chris was on top of the plan and great communication. Made sure it was done right. Faulty part the first time around. More

by Jimanddi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

INFINITI OF DENVER responded

Hi Jimanddi, we are very happy to have provided you with such a positive experience!

May 15, 2017

Service Driver picked up the car from my work address like I requested and it was returned with all of the 10K issues that were needed. This worked out great More

by Toby723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Opel
Oct 12, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Glad to hear you enjoyed our valet service, Home by INFINITI OF DENVER. We will pass along the kind words to the team. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

May 11, 2017

Prompt and effective handling of my car Excellent service given the difficult condition of my Q45. Very friendly staff and very helpful to have a loaner car while we waited. I cannot get s More

by scampyfox94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Jungerman
Oct 12, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We appreciate your positive review about your recent experience with us! We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

May 07, 2017

Great service Clark is the reason I will always drive an Infiniti. He. Is always very helpful and respectful of my time. He always promptly returns calls and heats More

by Debra6037
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2021 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Clark will be excited about your kind words. We think he is pretty special, also. Thank you for trusting INFINITI OF DENVER for all your automotive needs

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