INFINITI OF DENVER - Service Center

Warranty Service My service experience was excellent. Chris Madigan was extremely professional, courteous, timely and a pleasure to work with. The loaner car was great My service experience was excellent. Chris Madigan was extremely professional, courteous, timely and a pleasure to work with. The loaner car was great & this was an overall great experience. More

Exceptional service… as always I am very pleased with the service in this dealership. Chris Madigan went above and beyond to make sure I leave with a big smile on my face! He’s got I am very pleased with the service in this dealership. Chris Madigan went above and beyond to make sure I leave with a big smile on my face! He’s got all my questions answered, thoroughly explained the service and the price breakdown and kept me up to date on the service progress. Thank you. More

Best Customer Service! Over the years that my Mom and I have been with Infiniti of Denver (through five Infinitis thus far) Clark Hearold has consistently given us the best Over the years that my Mom and I have been with Infiniti of Denver (through five Infinitis thus far) Clark Hearold has consistently given us the best customer service with the maintenance of our cars. There is never a doubt that Clark will take care of everything and make sure it's done right - he is also a pleasure to deal with. Infiniti of Denver you are incredibly lucky to have Clark on your team, please keep him happy! More

Great Job They did a great job! I was able to get my car serviced extremely fast and they gave me a loaner so that I would not have to wait at the dealership. They did a great job! I was able to get my car serviced extremely fast and they gave me a loaner so that I would not have to wait at the dealership. Thanks very much! Experiences like this make me proud to own an Infiniti. More

Cheryl Biafore Great personable there is no way I want to write 25 words this shouldn't be this long....no one wants to do this....so you know. Great service!! Great personable there is no way I want to write 25 words this shouldn't be this long....no one wants to do this....so you know. Great service!! More

2008 QX56 Service/Repair While I was very frustrated that my vehicle needed 2 new exhaust manifolds, and a new ignition module after 80k miles, the service I received was exce While I was very frustrated that my vehicle needed 2 new exhaust manifolds, and a new ignition module after 80k miles, the service I received was excellent. Thank you. More

Thanks! I didn't have an appt. but I stopped in anyway to see if there was time for a quick oil change. Success, Nate was able to get my car in for service. T I didn't have an appt. but I stopped in anyway to see if there was time for a quick oil change. Success, Nate was able to get my car in for service. The staff is always so friendly. As I was sitting outside waiting for my car.. I noticed a customer come in with a much older Infiniti and I saw that they were treated with the same great service as anyone else with a brand new top of the line Infiniti. That's just another reason why I appreciate this dealership they value ALL customers.. new and old!! I like that kind of respect from a dealership service department, let's be honest it doesn't always happen at other dealership service places. Thanks to Infiniti of Denver for always proving to me why I am a loyal customer! More

Amazing Staff Helpful and Excellent Service When we were first shopping for a car a few years back, I have always hated the process. I never looked forward to talking to the sales guys and feeli When we were first shopping for a car a few years back, I have always hated the process. I never looked forward to talking to the sales guys and feeling like they were just giving me the pitch. My husband and I looked at 10 dealerships over a weeks time and when we walked into Infiniti of Denver we got a whole different experience. We were greeted by LeShun and expressed we were just looking and doing research. LeShun provided his name and asked if we wanted something to drink. After getting us some water he said if we needed anything he would be right over there. To which I was almost flabbergasted he wasn't going to trail us around nipping at our heels. We ended up having a few questions and test drove a few cars. We said we needed to think about it. Which again, we were not pressured we were given the response of "please think about it and if you come up with any additional questions to not hesitate to reach out." We left, went to two other deals, ate dinner and then returned to purchase my first Infiniti. This was just the beginning. Since then I have now come back to LeShun for two other cars. Each time having a great, informational, fun and enjoyable experience. Who knew that after that one particular day of stumbling into the Infiniti of Denver were we to know that we were going to make a new friend. I have hardly any issues with my cars and if I ever had to bring into the service center it has always been a pleasant experience. From car rental, pick up/drop off service, lobby comfortably (when I choose to wait) and staff helpfulness. It has never been a "ugh I have to take my car in" experience. It always turns into a time where I take it in the staff and I joke and share stories and I and my car leave happy and feeling like new! Thank you so much for all your dedicated and professional service. I love the car(s) and I will always shop here for any of my car needs. More

Fix GPS The new GPS discs i received in the mail caused my navigation system and everything on my screen to freeze. Chris Madigan and others in the Service D The new GPS discs i received in the mail caused my navigation system and everything on my screen to freeze. Chris Madigan and others in the Service Dept took care of it. I always get the very best service at your dealership. I wouldn't go anywhere else to buy a car or to get my car serviced. More

Service When I called Rob Rogers to explain that my tire light came on again (3x in 2 weeks), he said to bring my car into the dealership to check that tire. When I called Rob Rogers to explain that my tire light came on again (3x in 2 weeks), he said to bring my car into the dealership to check that tire. Several hours later, I was able to come to Infiniti of Denver to have the tire examined. Nate Miller came out to the service bay immediately, said he knew why I was there, and to wait in the lounge area. 90 minutes later, he had my car washed, a new tire put on, and he apologized for any delay. I truly was amazed at how quickly the work was done considering how many people had appts. and how many were waiting, too. Everyone at this dealership is exceptional! Rob, Nate, Tony, Clark, Leshun, Bernadette, and the service bay people all get my thumbs up for a great job, professionalism, and courtesy every time I need to come to the dealership. I do say thank you to all!!! More