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INFINITI OF DENVER - Service Center

Aurora, CO

4.9
658 Reviews
Call Service Center (303) 671-6000

658 Reviews of INFINITI OF DENVER - Service Center

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September 17, 2024

Had the car towed from another mechanic who couldn't fix it. No appointment and they fixed it within 36hrs. Couldn't believe how cheap it was to fix either!! More

by mich_l_a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Roberts
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Sep 20, 2024 -

INFINITI OF DENVER responded

Hi Mich_l_a, thank you for taking the time to leave a review for us at INFINITI OF DENVER. We're happy we could meet your expectations! The team will be thrilled to hear about your kind words. Your review will help other customers make informed decisions and we can't thank you enough for that. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

Sep 20, 2024 -

mich_l_a responded

Thank you! I will buy the next car here as well!!

September 11, 2024

Thank you infiniti of Denver for diagnosing the shaking in my car. I will be back More

by Danielornstein4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad, Dominic Roberts
Report | Print
Sep 14, 2024 -

INFINITI OF DENVER responded

Hello Danielornstein4, thank you; we appreciate your feedback on your experience at INFINITI OF DENVER. Your satisfaction is our top priority and we are glad we were able to diagnose the shaking in your car. We're committed to providing the best possible service to our customers and your review is a testament to that. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

September 11, 2024

Everything is perfect At that location and the employees where so friendly and their diagnostic was correct More

by besherhr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Sep 13, 2024 -

INFINITI OF DENVER responded

Besherhr, we are so pleased you enjoyed your visit to INFINITI OF DENVER. Your review will help other customers make informed decisions and we can't thank you enough for that. The team will be thrilled about your kind words. It is customers like you that make our job so rewarding. Thank you for your loyalty and support. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 09, 2024

Good professional service I just had a turbo failure in my q50 and it was detected during a regular oil change The dealer changed the turbo without charge, it was under warranty and they lend me a car for More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Sep 09, 2024 -

INFINITI OF DENVER responded

Hector - thank you for taking the time to let us and others know about your visit with our Service Department at INFINITI OF DENVER. Our goal is to exceed your expectations every time. Sounds like we did just that. I am glad you enjoyed our complimentary loaner program. We appreciate you trusting us for all your automotive needs.

September 03, 2024

Infiniti of Denver's service dept always treats my car with loving care. Easy to work with, from scheduling, to communication, to their prompt and friendly valet service. More

by Karli
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Sep 06, 2024 -

INFINITI OF DENVER responded

Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. We really appreciate your feedback and your kind words. We are glad to hear you enjoyed our complimentary service valet, Home by INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

September 03, 2024

They took care of the problem and found a couple more things that needed to be fixed while they were at it, thank you! More

by Jessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Sep 06, 2024 -

INFINITI OF DENVER responded

Jessica, we are so pleased you enjoyed your visit to INFINITI OF DENVER. We're committed to providing the best possible service to our customers and your review is a testament to that. Jeremy will be thrilled. We are so happy to have you as a customer and we look forward to seeing you in the future. Thank you for trusting INFINITI OF DENVER for all your automotive needs.

August 31, 2024

I had my vehicle towed there after hours, and it was inspected and ready early the next day. The dealership is transparent and honest, and their customer service is outstanding. More

by Jenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clark Hearold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

INFINITI OF DENVER responded

Jenger- Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Our goal is to exceed your expectations each time. Sounds like our team did just that. The team will be thrilled that you found our customer service outstanding. We love it. We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 30, 2024

Had my 2009 G37x fixed there. I had a great experience. They certainly made me feel like VIP. More

by Ivan Narro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Aug 31, 2024 -

INFINITI OF DENVER responded

Ivan - We just love this review. Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy and the team will be thrilled about your kind words. We're committed to providing the best possible service to our customers and your review is a testament to that. We are glad we made you feel like a VIP! We are so happy to have you as a customer and we look forward to seeing you in the future.

August 29, 2024

Jeremy and his team are always helpful, reliable and very communicative. I will continue to use Infiniti of Denver. More

by Conrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Strnad
Report | Print
Aug 31, 2024 -

INFINITI OF DENVER responded

Conrw -Thank you for taking the time to let us and others know about your experience with INFINITI OF DENVER. Jeremy will be excited about your kind words. We think he is pretty special, also. It is customers like you that make our job so rewarding. Thank you for your loyalty and support.We know you could choose any dealer, so thank you for choosing INFINITI OF DENVER.

August 24, 2024

Fairly disappointed that my car was returned unwashed, especially after a nearly $300 routine maintenance bill. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Madigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

INFINITI OF DENVER responded

P - Thank you for letting us know about your experience. We are so sorry about the vehicle not being cleaned after your service. We take pride in providing exceptional service to our customers and we're disappointed to hear that we didn't meet your expectations. We will be reviewing our processes to see where we can improve. Also, if at anytime you are in our area - please bring us your vehicle and we will wash and vacuum your vehicle complimentary and without any additional services. We hope you will give us a chance to make it right. Thank you for your candor. We greatly appreciate it.

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